eCommerce Assistant

Best Access Doors

Multiple Cities, Kenya

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Posted 3 days ago 46 views Report Job

We’re looking for an E-commerce Assistant who’s not just a task-doer, but a collaborator, optimizer, and change agent. You’ll help power the engine behind our growing online presence, managing product data, enhancing listings, and keeping our store content fresh, accurate, and effective. This is a great opportunity to build foundational skills while actively contributing to a team that values agility, innovation, and ownership.

Responsibilities:

Data Entry & Maintenance: Update and maintain SKU records, pricing, and product data across multiple stores; assist in bulk product uploads and ensure data consistency across multiple stores; and conduct regular data audits to identify and correct inconsistencies. You’ll be trusted to take initiative, find solutions, and continuously improve how we manage and present our products online.
Content & Image Management: Support the Content team by maintaining the product database (Content, Images, Spec Sheets) and assisting with uploads to the website under the supervision of the E-commerce Coordinator; help gather and optimize product images, ensuring platform-specific standards are met.
Technical & Administrative Support: Be the go-to problem solver for basic tech issues related to product listings, helping internal teams move faster and smarter, resolving basic issues; assist with maintaining databases, and ensuring accurate categorization of product data, images, and assets; and perform quality checks on product data and website consistency.
Collaboration & Communication: Collaborate on product data updates, audits, and ongoing projects; and participate in team meetings, offering administrative support and technical insights as needed.
Process Documentation: Take the lead on documenting and improving standard operating procedures, contributing to a more efficient and scalable workflow.

Must-Have:

Strong attention to detail and responsiveness.
Prior experience in large-scale product data management or a similar role.
Basic knowledge of Microsoft Excel (Power Query is a plus).
Experience with E-commerce platforms such as BigCommerce or similar.
Ability to independently set, monitor, and meet deadlines.
Strong time management skills and ability to handle multiple overlapping projects.
Strong organizational skills with the ability to manage multiple tasks effectively.
Proactive attitude with a willingness to take on new responsibilities.
Strong communication skills and ability to work well in a collaborative team environment.
Ability to adapt quickly and thrive in a changing environment.
Enthusiasm for learning new tools and optimizing workflows.
Comfortable asking questions, digging into problems, and proposing better ways to do things.

Nice-to-Have:

Familiarity with project management and collaboration tools, including Trello, Microsoft Teams, Outlook, OneDrive, and Dropbox.
Comfortable with tech tools and basic data management tasks.
Additional experience with task management, project management, or database software.

Why You’ll Love Working with Us:

Be Part of a Collaborative, High-Energy Team
You'll join a fast-paced, remote team that thrives on shared wins and values your voice. Here, your ideas won’t just be heard—they’ll help shape how we work, grow, and innovate.
Make a Real Impact From Day One
This isn’t a role where you’re just checking boxes. You’ll be trusted to take initiative, solve problems creatively, and help drive improvements across our online platforms.
Grow Your Skills in a Thriving Industry
Whether you're optimizing content, organizing product data, or improving workflows, you'll gain hands-on experience across multiple E-commerce functions—an ideal foundation for anyone passionate about digital operations.