Quality Assurance Officer

Coatinks (Private) Limited

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Responsibilities and Duties:

The Quality Assurance Officer is responsible for ensuring that products and services meet established quality standards and regulatory requirements. This role involves developing and implementing quality assurance processes, conducting audits, and collaborating with various departments to drive continuous improvement.
Develop and maintain quality assurance policies and procedures.
Establish quality metrics and benchmarks for evaluation.
Conduct regular quality audits to assess adherence to established standards.
Prepare audit reports and present findings to management.
Ensure compliance with industry regulations and internal policies.
Identify areas for improvement in processes and products.
Collaborate with teams to implement corrective actions and preventive measures.
Facilitate training sessions on quality standards and best practices.
Maintain accurate records of quality assessments and audits.
Prepare detailed reports on quality issues, trends, and improvements.
Work closely with production, engineering, and customer service teams to resolve quality-related issues.
Support product development initiatives to ensure quality is considered from the start.
Gather and analyze customer feedback related to product quality.
Address customer complaints and ensure timely resolution.

Requirements and skills:

3 -Years Proven experience in quality assurance or a related field, or a similar role in a manufacturing environment.
Bachelor’s degree in Quality Assurance, Engineering (Mechanical, Process, Manufacturing, Chemical), or a related field (preferred).
Familiarity with quality management systems (e.g., ISO 9001).
Strong analytical and problem-solving abilities.
Excellent attention to detail and organizational skills.
Proficient in Microsoft Office Suite and quality management software.
Quality Assurance certification (e.g., ASQ Certified Quality Auditor) is a plus.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Proactive and self-motivated with a focus on continuous improvement