Digital Telemarketing Solution Pvt Ltd work with multiple USA based clients in the field of Medicaren . We are fast growing organization and expanding our call center operations and support team. You will become a part of a multinational culture having a presence in Pakistan, Philippines and United States.

Responsibilities:

  • Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos.
  • Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
  • Organize classroom-style seminars about product features and sales techniques.
  • Conduct role-playing activities to develop interpersonal skills (e.g. negotiation, teamwork and conflict management).
  • Identify individual and team skills gaps.
  • Liaise with managers and encourage on-the-job coaching (e.g. how to handle difficult client cases).
  • Coordinate mentorship programs for new sales representatives
  • Training experienced employees on new or updated call center procedures to improve their performance.
  • Closely work with trainees to develop their accent and communication skills.

What we’re looking for:

  • Minimum Bachelor’s degree in any discipline (English will be preferred)
  • 1 to 3 years of proven experience as sales trainer in call center
  • Fluent in English speaking and writing skills and a good knowledge of grammar, pronunciation, spellings, and vocabulary.
  • Excellent communication and presentation skills.
  • A good understanding and knowledge about American accents.
  • Familiarity with interactive learning activities.

Benefits:

  • Base salary higher than the market average.
  • Career path up to management level
  • Annual Leaves
  • Referral Bonus

Work Hours: This is a permanent night shift position (7pm to 4am)

Job Type: Full-time

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
University Road, Sargodha, Pakistan
Gender:
Male
Age:
25 - 45 Years
Minimum Education:
Masters
Career Level:
Experienced Professional
Experience:
1 Year - 3 Years
Apply Before:
Mar 12, 2023
Posting Date:
Feb 13, 2023

Digital Telemarketing Solution Pvt Ltd

Call Center · 101-200 employees - Sargodha

Digital Telemarketing Solution Pvt Ltd established in July 2020 in Sargodha. The nature of business is Call Center.

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