Posted Apr 17, 2025 255 views Report Job
We are looking for a proactive and customer-focused Customer Support Executive to join our dynamic support team. In this role, you will be the first point of contact for our English-speaking customers, assisting them with inquiries, issues, and product support via phone, chat, and email.
Key Responsibilities:
- Handle customer queries efficiently and professionally in English
- Provide accurate information and troubleshoot issues in a timely manner
- Maintain detailed records of customer interactions
- Collaborate with internal teams to resolve complex cases
- Ensure customer satisfaction and contribute to continuous service improvement
Requirements:
- Excellent verbal and written communication skills in English
- Strong problem-solving and interpersonal skills
- Ability to work in a rotational 8-hour shift, including nights and weekends
Previous experience in customer service is a plus, but freshers with good communication skills are welcome
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