Posted Oct 14, 2024 176 views Report Job
Customer Support responsibilities include:
- Handling and resolving customer inquiries via live chat in a timely and accurate manner
- Providing accurate, valid, and complete information by using the right methods and tools
- Keeping records of customer interactions, processing customer accounts, and filing documents
- Taking the extra mile to engage customers and build sustainable relationships of trust through open and interactive communication
- Managing complaints, providing appropriate solutions and alternatives within the time limits; following up to ensure resolution
Customer Support Requirements and skills
- Fluent in writing and speaking English language
- Knowledge of Microsoft Excel
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Typing Speed must be good
Job Details
Industry:
Functional Area:
Total Positions:
35+ Posts
Job Shift:
Rotating
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Nov 01, 2024
Posting Date:
Oct 14, 2024
Man Talent
Advertising / PR · 11-50 employees - Lahore
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