Posted Aug 09, 2023 297 views
- Ability to find best-paying loads, and negotiate desired rates with brokers.
- Keeping owner operators or carriers assigned to one self loaded all the time as per the client's requirements.
- Knowledge of creating and maintaining dedicated lanes.
- Following up on detention and layovers.
- Complete knowledge of major load boards.
- Knowledge of transportation management systems.
- Ability to work in night shift.
- Past experience in dispatching
Job Details
HRS Tech Services
HRS Tech Services is a dynamic and innovative company that specializes in providing a range of outsourced services, including truck dispatching, call center operations, and various other service solutions. With a dedicated team of highly skilled agents equipped with computers and reliable internet connections, we strive to deliver exceptional customer service and operational efficiency to our clients. Truck Dispatching: Our truck dispatching service is designed to streamline the logistics and transportation operations of businesses in the industry. We leverage our expertise and technology to efficiently manage dispatching tasks, ensuring timely deliveries and optimal route planning. Our experienced dispatchers work closely with drivers, ensuring effective communication and coordination to maximize efficiency and minimize delays. Call Centre Services: At HRS Tech Services, we understand the significance of providing excellent customer support. Our call center services offer a comprehensive solution for handling inbound and outbound customer interactions. Our skilled agents possess exceptional communication skills, product knowledge, and problem-solving abilities, enabling them to assist customers efficiently and effectively. Whether it's handling inquiries, resolving complaints, or providing technical support, we strive to deliver top-notch customer experiences. Outsourced Services: In addition to truck dispatching and call center services, HRS Tech Services offers a range of other outsourced solutions tailored to meet specific business needs. We have the capability to handle various back-office tasks, data entry, virtual assistance, and other administrative functions, allowing our clients to focus on their core competencies while enjoying cost savings and operational efficiency. Technology and Infrastructure: HRS Tech Services places great emphasis on leveraging cutting-edge technology and robust infrastructure to deliver reliable and seamless services. Our agents are equipped with modern computer systems and high-speed internet connections, ensuring uninterrupted operations and quick response times. We prioritize data security and confidentiality, implementing stringent measures to safeguard sensitive information and maintain compliance with industry standards. Commitment to Quality: As a service-oriented company, HRS Tech Services is committed to delivering exceptional quality in every aspect of our operations. We continuously invest in training and development programs to enhance the skills of our agents and ensure they stay up-to-date with industry trends and best practices. We also value client feedback and actively seek opportunities for improvement to exceed expectations and maintain long-term partnerships. In conclusion, HRS Tech Services is a leading provider of outsourced services, specializing in truck dispatching, call center operations, and various other service solutions. With a dedicated team, state-of-the-art technology, and a commitment to quality, we strive to deliver exceptional customer experiences, operational efficiency, and cost savings for our valued clients.
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