Posted Oct 26, 2023 378 views
As the IT System Administrator, you will provide technical assistance and support for all IT systems. This usually includes aiding end-user with setting up devices, performing troubleshooting and implementing processes for performance monitoring. The IT System Administrator is also responsible for the management of IT-related inventory and maintenance of devices. Responsibilities also include configuring and troubleshooting of the attendance system along with the network infrastructure.
Key Responsbilities
- Provide end-user support with respect to setting up laptops, printers, network, telephone etc
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
- Aid with all software and hardware related matters
- Assist in implementation of ERP system
- Co-ordinate with end-users to resolve any IT issues in a timely manner
- Install and configure new computer resources including hardware, software and applications
- Perform periodic maintenance of for all devices
- Ensuring that IT services are timely and effectively delivered while also meeting the needs of the business teams
- Coordinate with Vendor for escalations of issues and timely resolution and preparation of Root Cause Analysis reports.
- Identifying and controlling risks related to the supply of IT services and makes sure that those services are provided in compliance with applicable standards
- Managing the setup, use, and performance of IT service management tools and technologies while continuously assessing and enhancing IT service performance
- Maintain the inventory of required IT items, accessories and spares
- Development of SOP and ensuring all records are up to date
- Analyze feedback from end users regarding the functionality of IT services support such as email, networking, software and hardware.
- Support and manage the IP Telephone Support and CCTV Surveillance system
What we are looking for in you
- A minimum of a Bachelor’s degree in Computer Science, Information Technology, or a related field
- 3 to 5 years of relevant experience
- Excellent diagnostic and problem-solving skills
- Outstanding organizational and time-management skills
- In-depth understanding of diverse computer systems and networks
- Good knowledge of internet security and data privacy principles
- Knowledge of enterprise applications such as SAP. Oracle ERP, MS Dynamics
Job Details
IMGS Group
What is your Competitive Advantage?
Similar Job Titles
Zohaib Ali
Marketing Manager
Digital Online Devices
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Ali Aziz
CEO
Shopistan
Aqib Irshad
Head of HR, Training & OD
FINCA
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Muzammil Baig
Digital Marketing Manager
IT Services Group
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
