Responsibilities list:

  • Manage large amounts of incoming phone calls.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure the resolution.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Male
Age:
22 - 30 Years
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
Less than 1 Year
Apply Before:
Sep 26, 2023
Posting Date:
Aug 25, 2023

Infocom Gadgets (Pvt) Ltd

Manufacturing · 301-600 employees - Lahore

Infocom Gadgets (Pvt) Ltd.

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