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Customer Service Representative

Liaison Marketing Solution Unverified

Karachi , Pakistan

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Posted Nov 30, 2023 267 views

PKR. 20,000 - 80,000/Month

  • Respond promptly and courteously to customer inquiries via phone, email, or in-person regarding various durable medical equipment, including but not limited to wheelchairs, Braces, etc.
  • Assist customers in selecting appropriate equipment based on their individual needs, offering guidance on product features, usage, and benefits.
  • Process orders accurately and efficiently, ensuring proper documentation and coordinating delivery or pickup schedules.
  • Provide technical support, troubleshoot issues, and offer guidance on the proper use and maintenance of the equipment.
  • Resolve customer complaints and concerns in a professional and empathetic manner, aiming for effective solutions and customer satisfaction.
  • Maintain accurate records of customer interactions, transactions, and inventory levels.
  • Collaborate with the team to optimize workflows and contribute to a positive customer service environment.

Skills

Time Management  Email List Management Telemarketing Skills

Job Details

Industry:
BPO
Functional Area:
Client Services & Customer Support
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Nazimabad, Karachi, Pakistan
Gender:
No Preference
Age:
20 - 32 Years
Minimum Education:
Matriculation/O-Level
Career Level:
Entry Level
Experience:
Fresh - 2 Years
Apply Before:
Dec 30, 2023
Posting Date:
Nov 30, 2023

Liaison Marketing Solution

BPO · 11-50 employees - Karachi
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