Key Responsibilities:

  • Develop Training Materials: Create, update, and maintain sales training manuals, guides, and e-learning modules tailored to the needs of the team and organization.
  • Conduct Training Sessions: Lead both in-person and virtual training sessions for new hires and existing sales agents, focusing on sales techniques, product knowledge, CRM systems, and customer handling.
  • Sales Skills Development: Teach and reinforce key sales strategies, such as consultative selling, objection handling, upselling, cross-selling, and closing techniques.
  • Performance Tracking: Monitor and evaluate the performance of trainees to assess skill acquisition and overall development. Provide constructive feedback and continuous learning opportunities.
  • Onboarding New Agents: Ensure new hires are well-trained in product knowledge, company policies, and sales expectations through onboarding sessions and shadowing.
  • Provide Coaching and Support: Offer ongoing coaching and support to sales agents, addressing skill gaps and offering solutions to improve sales performance.
  • Maintain Knowledge Base: Stay up-to-date with product changes, new sales strategies, industry trends, and the competitive landscape to ensure training remains relevant.
  • Report on Progress: Provide reports and updates to management on training progress, the effectiveness of training programs, and areas that need improvement.
  • Conduct Refresher Training: Periodically offer refresher courses to existing sales teams to reinforce best practices and introduce new tools or techniques.
  • Foster a Positive Learning Environment: Create an engaging, interactive, and supportive learning environment to keep trainees motivated and involved.

Qualifications:

  • Education: Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent experience).

Experience:

  • 2+ years of experience

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Feb 04, 2025
Posting Date:
Jan 03, 2025

MARS BPO

Call Center · 51-100 employees - Islamabad, Rawalpindi

pWe have great opportunities for the people who want to build their career and who want to achieve their goals and get higher earnings.MARS BPO is the only company who is paying highest salaries in Pakistan with good career opportunities./p

What is your Competitive Advantage?

Get quick competitive analysis and professional insights about yourself
Talk to our expert team of counsellors to improve your CV!
Try Rozee Premium

Similar Job Titles

Assistant Sales Trainer

MARS BPO, Multiple Cities, Pakistan
Posted Dec 25, 2024
I found a job on Rozee!