Location: Multan, Pakistan

Are you passionate about delivering exceptional customer service and have an advanced level of English-speaking skills? Mr Calling IT Solutions is seeking talented individuals to join our team as Call Agents for an exciting food ordering project in the USA.

Responsibilities:

  1. Handle inbound calls from customers regarding food orders.
  2. Assist customers with menu selections, order placement, and inquiries.
  3. Provide accurate and detailed information about the available restaurants and their offerings.
  4. Address and resolve customer concerns, ensuring a positive experience.
  5. Collaborate with team members and other departments to enhance overall service quality.

Requirements:

  1. Advanced English Speaking Skills: Fluent and articulate communication skills are essential.
  2. Customer Service Experience: Prior experience in a customer service role is preferred.
  3. Tech-Savvy: Comfortable navigating computer systems and using relevant software.
  4. Problem-Solving Skills: Ability to think on your feet and resolve issues effectively.
  5. Availability: Flexible schedule, including weekends and evenings.

Perks:

  • Competitive salary and performance-based incentives.
  • Comprehensive training and ongoing support.
  • Opportunity for career growth within the company.
  • Dynamic and collaborative work environment.

Job Details

Industry:
Total Positions:
4 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gulgasht Colony, Multan, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Feb 25, 2024
Posting Date:
Jan 25, 2024

Mr. Calling IT Solutions (SMC PVT LTD)

Call Center · 51-100 employees - Multan

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