Roles & Responsibilities:
1. Collaborate with stakeholders to understand business needs and requirements for IT projects.
2. Analyze complex business problems and provide recommendations for solutions.
3. Develop detailed business and technical requirements documentation.
4. Facilitate requirements gathering sessions and workshops.
5. Participate in project planning and estimation.
6. Develop functional specifications for system enhancements and changes.
7. Work closely with development teams to ensure requirements are properly implemented.
8. Conduct user acceptance testing and provide support for system testing.
9. Assist in the development of training materials and user manuals.
10. Provide support to end users and troubleshoot issues as needed.
11. Provide training and support to end-users and stakeholders, ensuring that they are able to use the solutions effectively and efficiently.
12. Participate in post-implementation reviews to identify areas for improvement.
13. Stay current with industry trends and emerging technologies relevant to the organization.
14. Work with business stakeholders to identify areas where existing business processes can be improved, and recommend solutions to streamline those processes.
Qualification, Experience & Technical Skills:
Qualification: Bachelor's degree in Computer Science, Information Technology or a related field.
Experience: ·
Technical Skills:
Pakistan Single Window (PSW) is an ICT-based system in Pakistan providing a single window for trade. PSW is a facility that allows parties involved in trade and transport to lodge standardized information and documents at a single-entry point to fulfill all import, export, and transit-related regulatory requirements. If information is electronic, then individual data elements need to be submitted only once. PSW will connect relevant government departments with each other and with economic operators like importers, exporters, customs agents, shipping agents, transporters etc, in Pakistan for efficient management of cross border trade. It will provide the ease and transparency in achieving compliance with relevant regulatory requirements, through an on-line facility, that will intelligently handle the information for each transaction without the need to provide same information more than once or to physically visit such government departments. Pakistan has committed to implement various provisions of World Trade Organization’s (WTO) Trade Facilitation Agreement that includes implementation of a National Single Window (NSW) system before February, 2022. Pakistan also needs PSW implementation to overhaul management of its external trade for reducing time, cost and complexity involved to improve its position in various global rankings on competitiveness and ease of doing business. Guiding vision and mission objectives: VISION: Pakistan will establish a world-class automated hub by 2022, offering services and creating efficiencies, to reduce cross border trade related costs, time and complications for improved trade facilitation and compliance. MISSION: Improve cross-border trader processing by providing centralized ICT based services, simplified processes, effective and reliable automation, harmonized data exchange and risk-based selectivity in enforcement of government’s regulations.