Summary

To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills.

Experience

Company Logo
Executive-Student Affairs
Riphah International University
Sep 2015 - Oct 2022 | Islamabad, Pakistan

•Organizing curricular & extra-curricular activities •Arranged Different Seminars/ Workshops/ Conferences •Conducting Surveys •Maintaining Records •Customer Management •Student Society Management •Meetings Arrangement •Preparation of Reports •Preparation of Meeting Minutes •Preparation of SOP’s for Transport & Medical First Aid •Prepare daily reports, presentations and other important documents. •Prepare the daily activity and important documents to be signed by the boss or the head officer. •Received and transfer important messages from branch heads and other important person. •Assist the boss or head officer regarding the department or company's status by showing the documents and other important files. •Communicates with customers, Deans & Director. •Assure the confidentiality of important matters •Disciplinary Committee Member

Company Logo
Management
Women Institute of Science and Humanities (WISH)
Sep 2008 - Aug 2015 | Islamabad, Pakistan

 Typing of letters, correspondence and other word processing task.
 Handling of official mail/correspondence.
 Keeping record of Staff, Faculty and Students files.
 Drafting of letters
 Attending queries on phone.
 To assist in coordination the administrative activities of the office, retrieving and integrating the data and dissemination of the information to the employees and clients.
 To receive and attend visitors calling at the institute.
 To maintain the confidential records and files
 To assist the H.R. Department in updating employee details and leave records.
 To keep and update inventory of central office
 To perform secretarial duties as and when required
 To assist the President and the Vice President in administrative and educational matters.

Education

Allama Iqbal Open Univeristy
Masters, Masters in Business Administration, MBA‎
Human Resource Management
Grade B+
2015
University of the Punjab, Lahore
Bachelors, Bachelors in Science, BSc‎
Physics, Mathematics, Statistics
Grade B+
2008

Skills

Expert Live Chat Handling
Beginner Motivation
Intermediate Academic Achievement
Intermediate Academic Administration
Intermediate Adaptive Learning
Expert Administration Skills
Intermediate Administrative Meetings Management
Intermediate Admission Management
Expert Agile Scrum Testing
Intermediate AI Training
Expert Amazon Operations Management
Expert Aseptic Technique Knowledge
Intermediate  Talent Acquisition
Beginner Basic English Communication
Expert BGM / DME
Intermediate Business Coordination
Intermediate Call Handling
Intermediate Career Advisory
Intermediate Career Consulting
Intermediate Career Counseling
Intermediate Client Dealing
Expert Client Followup
Expert Client Management
Beginner Client Realtionship Management
Expert Client Relationship Management
Expert Client Support
Intermediate Collaborative Learning
Intermediate Collections Handling
Beginner Computer Proficient
Beginner Concept Based Teaching
Expert Conservation Awareness
Intermediate Cooordination Skills
Expert Coordination Abilities
Expert Coordination Skilla
Expert Counter Billing
Expert Cultural Sensitivities
Intermediate Customer Acquisition Skills
Expert Customer Care Representation
Expert Customer Contact Skills
Expert Customer Handling Skills
Intermediate Customer Interaction Management
Expert Customer Relationship Management
Expert Customer Satisfaction Management
Expert Customer Serivce Skills
Intermediate Customer Service Skills
Expert Customer Services Oprations
Expert Customer Services Skills
Expert Customer Support
Beginner Data Comparison
Beginner Data Management

Languages

Intermediate English