Dedicated and motivated MBA marketing professional with 9+ years in the tin packages industry. Highly entrepreneurial and efficient at building and maintaining client relationships
Worked in Speed Park LLC Dubai , A parking management and valet service provider company
Prepared Duty roster
Maintained proper communication between Operation & HR
Ensure that the supervisor and valet driver report on time for the duty
Checked and verify by signing the events and regular time sheets of the staff on the location.
Arranged meetings with the front office manager and concierge manager to update about the valet operation on daily basis (Different Sites)
In other location such as Govt. sectors must meet with the security in charge or in the admin department.
Formal meeting with the existing client once in a month and update operations team manager regarding minutes of the meeting and follow up on the agreed points / concerns
In case of any accident and incident happened on location he should supposed to visit the location on the same time and sort out the issue.
Prepared the incident / accident reporting and submitting it to the admin department within 24 hours of such incident / accident.
Prepared of warning form for the accidents or misconduct at working site and submitting the same to the admin department.
Report directly to the operations team manager or the person who is assigned by the management.
Maintaining daily log while visiting all the locations and email it to the reporting manager on daily basis.
Worked in subway South Karachi as manager marketing & operations
Maintained overall business operations of subway
Assign duties and maintaining duty roster
Payroll of staff
Evaluation of performance
Maintaining daily sales report, liabilities, POS sales sheets
Ensure staff meeting all SUBWAY standards and following procedures as per company policy
Coordinated staff training.
Maintaining UOS portal to ensure courses of staff
Developed marketing plan.
Set targets for new market segment.
Organized & Managed GRAND opening of new branch.
Created marketing strategies & working plan to implement them
Worked on advertisement and promotion material.
Worked with managers to set new promotional prices.
Organized outdoor events and sponsorship
Steel Al Khaleel is basically a manufacturing firm specialized in tin canning for many products ranging from food products to chemical and paints. In 7 years of my career I worked in different departments in steel Al Khaleel like customer relationship , management , accounts, production & imports . CUSTOMER RELATIONSHIP • Built a strong relationship with customers and focus on overall customer satisfaction and their changing demands according to market. • kept an eye on market to look for new potential customers and try to bring them in the system by carefully meeting their needs. • Maintained a friendly manner and calm, positive attitude when handling complaints. • Travelled out-stations seeking for potential customers and meeting existing to ensure future business. • Sent seasonal fruits and sweets to customer occasionally to delight customer and vendors. MANAGEMENT • Captured win-win contracts with major companies. • Substantially improved productivity while reducing staffing and operational costs. • Recruited efficient staff and labor. • Identified opportunities for improvement, establish milestones, and tailor products to individual markets. • Developed efficient inventory and factory management system for record keeping. • Coordinated Meetings with vendors to ensure quality and in-time supplies. • Review orders, ensure supply is met, and consider the manufacturing process. • Monitored production process to ensure maximum production • Manage companies’ Facebook page & Alibaba portal.
As a part of my MBA, I worked in MCB privilege branch Multan as an intern. It was a 6 weeks internship program in which I learn to work in different department of the bank like cash , credits , customer relation and other general banking matters
• Worked at bank front counter to assist customers with various banking needs, included deposits, withdrawals and balance checks.
• Assist customers with various financial transaction, developed communication skill with customers
• Worked with branch operation manager & learnt about branch daily operation and compilation of all documents at day end.
• Opened new various types of accounts for customers, including current , saving , business accounts.
• Followed all banks rules to ensure that customers received best care and service.
• Assist staff in general banking operations such as account management, remittance , financial operations.
• Verified information on loan application.