Job Description:

Generate and create a positive environment for Participants.
Provide assisstance to participants related to their Fee Extensions,Fee Refund,Fee Installments,Subjects withdraw,Program Change,Low cgpa,Clearence certificates,Language Proficiency letter,Bonafide letter,Character Certificates,Documents verifications,Final Transcripts & Degree clearence letters etc.
Dealing with University scholarships programs and taking students documents for scholarships.
Liaison between Participants and Higher/Upper management of University.
Used Microsoft Dynamics CRM (ERP) System to assist participants querries.
Listen and give the resolution to participant's queries according to their needs an give full attention.
Create a Strong and Healthy Bond with Participants.
Alloting a idiosyncratic/individual unique tracking numbers to every querry and maintain their data in our systems and send these queries to higher authorities for further processing even accepted or rejected by them.   
Organizing and managing all tasks related to convocations programs. 
To Provide Counseling about his/her academic according to UMT Policies.
Participated in Admission Campaign.
Aware the Participants related to HEC & University academics policies.
Participated in Orientation of new students and Convocation.
Responsible to record the application in the system with unique tracking number on daily basis.
Responsible to answer the participant queries through emails & telephones regarding their applications follow ups.
Responsible to issue participant student RFID with activation.
Responsible & able to attend to details of multiple requests and process accurately.
Administrate &  Manage  all types of Documents & Files of Participant Relations Section (PRS) in office of the Registrar.
Received diffetrent types of applications according to requirements of application and distribute according to their destination.

Main Services:

Academic Credentials
Convocation
Course withdrawal
Cross Campus Registration
Duplicate ID Card
Disciplinary Decision Review


Disciplinary Compliant
Disciplinary Decision Review
Others


Fee


Fee Installments
Fee Extension
Extension For Repeat Fees
Fine Deferred
Fee transfer old ID to new ID
Fee issues of Credit hours


FALC/Financial Assistance/Qarz-e-Hasna
Final Transcript
Letters


Bonafide Certificate
Character Certificate
Medium of Instruction
Hope Certificate
Equivalence
No Objection Certificate
Project Letter
Letter Process
Letter Form


Personal Data Change


Father Name Correction
Name Correction
Contact No. Correction
Gender Correction
Address Correction
Others


Program Change
Readmission
Scholarship
Refund
Registration
Participant Verification Forms

KIPS Knowledge Inn Preparatory Schools 23July TO Present Address: Chauburji kips Campus Job Title/Job Designation Admin Officer Job Descriptions: Handle kips ERP system in regards data entry,Students record related to academics and any type of information.Money transactions,managing all data related to kips New admission In ERP and fee collection Provide Guidance regarding session selection to students Provide and instituitional / academic related information to both parents and students Create a strong and healthy bond with parents to ensure student retention Understand the admission applying procedure of Engineering and Medical universities Calls Handeling/Managing all type of Queries/Complaint. Making and receiving every type of calls (welcome call,absent call,early oing confirmation call,late coming confirmation call,change in schedule call,inquiry/feedback/complaint call)and to maintain proper for further analysis. Identify any problem or deficiency academic or administrative . Plan and Manage workload and daily tasks in order to meet targets Provide any kind of Assistance to Campus head to ensure smooth running of campus.