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Summary
As a Project with 4 years of experience in the IT industry, I have a proven track record of successfully managing projects from inception to delivery. My diverse background in roles such as Scrum Master, Project Manager, Product Owner, SQA Engineer, and Business Analyst has equipped me with a well-rounded skill set.
I specialize in direct interaction with international clients, report management, requirements gathering, planning, and team motivation. I am committed to ensuring quality product delivery and possess a strong leadership personality, with excellent command over the English language.
I am proficient in working with tools such as JIRA, Trello, MS Office, Asana, Monday.com, and Clickup. I am well-versed in Agile methodologies, mobile application development, web development, client relations, and management, and I possess strong professional communication skills. I am a graduate of the Garrison University.
Projects
Experience
Software Project Manager
As a Project Manager with 4 years of experience in the IT industry, I have a proven track record of successfully managing projects from inception to delivery. My diverse background in roles such as Project Manager, SQA Engineer and technical project coordinator has equipped me with a well-rounded skill set.I specialize in direct interaction with international clients, report management, requirements gathering, planning, and team motivation. I am committed to ensuring quality product delivery and possess a strong leadership personality, with excellent command over the English language.I am proficient in working with tools such as JIRA, Trello, MS Office, Asana, Monday.com, and Clickup. I am well-versed in Agile methodologies, mobile application development, web development, client relations, and management, and I possess strong professional communication skills. I am a graduate of the Garrison University.
Technical Project Coordinator
As a project coordinator I specialize in direct interaction with international clients, report management, requirements gathering, planning, and team motivation overseeing daily progress, day-to-day activity, project planning, task Assignment and support. I am committed to ensuring quality product delivery and possess a strong leadership personality, with excellent command over the English language.I am proficient in working with tools such as JIRA, Trello, MS Office, Asana, Monday.com, and Clickup. I am well-versed in Agile methodologies, mobile application development, web development, client relations, and management, and I possess strong professional communication skills. I am a graduate of the Garrison University.
SQA Engineer & project Coordinator
I specialize in manual Quality Assurance, with proven track record of software methodologies for quality assurance purposes, I am skilled in test case writing and execution, testing methodologies, Quality controller, web/android/IOS tester and direct interaction with international clients, report management, requirements gathering, planning, and team motivation. I am committed to ensuring quality product delivery and possess a strong leadership personality, with excellent command over the English language.I am proficient in working with tools such as JIRA, Trello, MS Office, Asana, Monday.com, and Clickup. I am well-versed in Agile methodologies, mobile application development, web development, client relations, and management, and I possess strong professional communication skills. I am a graduate of the Garrison University.
Team Lead
Worked as a team lead at systems limited (BPO) department, learned professional behavior, proven track record of team management and team player, stress management, queue management, email handling, QA,QC and call quality Analyst, USA real estate property tax analyst, expert in internal and external email handling, onshore, offshore team management, client handling, tasks handling, tasks assignment, client satisfaction.
