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Joel Gill
Dispatcher & Customer Service Representative
Infinito Hub Solutions. - Lahore, Pakistan
Experience
Dispatcher & Customer Service Representative
Infinito Hub Solutions.
Mar 2021
- Dec 2022
| Lahore, Pakistan
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Customer Service Representative
Mindbridge Pvt. Ltd.
Jan 2020
- Mar 2021
| Lahore, Pakistan
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Customer Care Representative
Abacus Consulting
Jan 2019
- Aug 2019
| Lahore, Pakistan
Here I have worked for the Careem project as a customer care representative
Telesales Representative/customer Service Representative
Firecrest Global Limited
Jul 2017
- Jul 2018
| Lahore, Pakistan
Here i used to work in Uk Energy campaign where we used to do telesales and do verbal contracts of Gas, Electricity & telecom.
Telesales Representative
Intellect Marketing
Nov 2016
- Jul 2017
| Lahore, Pakistan
Here i used to work in Uk Energy campaign where we used to do telesales and do verbal contracts of Gas and Electricity.
Customer service representative
HQ Analytics
Jan 2016
- Jul 2016
| Lahore, Pakistan
Here we used to work in PI campaign and do injuries claims .
Education
Govt. Degree College
Intermediate/A-Level,
Faculty of Science (Pre-Engineering),
intermediate
Humanties, Faculty Of Arts
2021
Skills
Intermediate
Aftersales Skills
Beginner
American Accent
Intermediate
American English Accent
Beginner
Applicant Tracking Systems
Expert
Binding Knowledge
Beginner
Client Derailing
Intermediate
Cold Calling
Intermediate
Computer Proficient
Intermediate
Conflict Management
Intermediate
Coordination Skilla
Intermediate
Customer Acceptance
Intermediate
Customer Care Representation
Beginner
Customer Focused Sales
Intermediate
Customer Satisfaction Management
Intermediate
Customer Service
Intermediate
Customer Service Skills
Beginner
Customer Success
Intermediate
Customer Success Management
Beginner
Data Comparison
Intermediate
Database Impact
Intermediate
Database Management
Beginner
Dispatch Skills
Intermediate
Fluent in English
Intermediate
Fluent In English and
Intermediate
Good English Speaking
Beginner
Invoice Processing
Intermediate
IT Support Responsibilities
Intermediate
Management Skills
Beginner
Microsoft Excel
Intermediate
Multitasking Skills
Intermediate
Negotiation Skills
Intermediate
Process Operations Handling
Intermediate
Proficient Communicator
Intermediate
Relations Management
Intermediate
Security Principles
Intermediate
Spreadsheet Navigation
Intermediate
Teamwork
Intermediate
TECEPYION=
Beginner
Ticket Checking
Beginner
Tracking
Languages
Intermediate Punjabi
Intermediate English
Intermediate Urdu
