Summary

Responsible and dependable Customer Sales Representative with 7 years’ progressive experience with Captain PQ Chemcical Industries. Highly skilled in performing office support duties such as providing information to the public, receiving payments and addressing customer complaints. Demonstrated ability to ensure that appropriate changes are made to resolve customers’ problems and refer customer grievances to designated departments for further investigation. Proficient in Autodialing systems such as Predictive dialers and Automated attendant systems. Areas of expertise include:

– Customer relationship management
– MS Word, Excel, Outlook, Finosys Software, Networking
– Customer account creation .

Experience

Company Logo
Sales Coordinator
Captain Industries
Sep 2008 - Apr 2016 | Karachi, Pakistan

Education

Federal Urdu University of Arts, Sciences and Technology
Masters, Masters in Arts, Master's of Economics‎
Economics
Grade C+
2013
University of Karachi
Bachelors, , b.com‎
2009

Skills

Expert Business Development Process
Expert Conservation Awareness
Expert Coordination Skillss
Beginner Government
Beginner Import Operations Handling
Expert Negotiations
Expert Supply Chain Optimization
Expert Team Building
Expert ''Asst Brand Manager''
Expert علم الأشعة البعادي

Languages

Intermediate Punjabi
Expert Urdu
Intermediate English