Experience

Company Logo
Ecommerce Store
Mymultishop.com
Jan 2019 - Present | Lahore, Pakistan

Lahore District, Punjab, Pakistan
Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Acknowledging and resolving customer complaints.
• Processing orders, forms, applications, and requests.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
• Answer calls professionally to provide information about product and services, take/cancel orders. Or obtain details of complaints.

Company Logo
Front desk officer
Dunya Care
Sep 2020 - Sep 2021 | Lahore, Pakistan

My Responsiblites customer dealind cash handling data entry floor management working as area manager cum front desk cashier multiple responsiblities to do handle staff responsiblities and data entery to accurate entry generate a bill with as per test deal in the smiling face 

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Front Desk Phelbotmist
chughtai lahore lab
Aug 2016 - Dec 2019 | Lahore, Pakistan


phelbotmy Data entry customer care how to solved patient problems hyper patient to also manage with polite behaviour time to time report To HOD AND Related to other Front desk Operation Cash handling Cash submit to bank and email to hod other task etc etc 

Education

Allama Iqbal Open Univeristy
Bachelors, Bachelors in Commerce, ‎
English
2020

Skills

Expert Ability To Handle Customer
Expert Complaints Managment
Expert Social Media Chat
Intermediate Good telephone manner
Intermediate Supervisor
Expert Ability Of Sale
Expert Account Marketing
Expert Administration Knowledge
Expert Administrative
Expert Administrative Support
Expert Agile Scrum Testing
Intermediate Analytical
Expert Analytical Skills
Intermediate Aseptic Technique Knowledge
Expert Back Linking
Expert Blood Collection
Intermediate Branch Support.
Expert Call Handling
Intermediate Caption Translation
Expert Cash Collection
Expert Cash Handeling Skills
Expert Cash Handling
Expert Cash Management
Intermediate Cirrculum Assessment
Expert Clear Accent
Expert Client Dealing
Expert Cloud, Server
Expert Committed to Customer Satisfaction
Expert Communication Skills
Expert Communion Skills
Intermediate Complaint Management
Expert compliant handling expert
Expert Computer Proficient
Intermediate Conservation Awareness
Expert Content Writing
Expert Control Points Knowledge
Expert Coordination Abilities
Expert Coordination Skillss
Expert Creativity
Expert Customer Satisfaction Management
Expert CV Search
Expert Data Analytics
Expert Data Comparison
Intermediate Data Distribution Analysis
Expert Database Management 
Expert Dispatch Skills
Expert Ecellent Communication Skills
Expert eCommerce Optimization
Expert Email Handling Skills
Expert Employees Management