Proven leader as head of the medical billing department, assuring that all billing, coding, claims filing, and reimbursement procedures are managed efficiently and accurately. Oversee and lead a group of billing experts while making sure that insurance and healthcare laws are followed. Create and put into action plans to improve operational workflows, lower claim denials, and maximize revenue cycle performance. Work together with cross-functional teams to resolve problems, optimize procedures, and promote advancements. Oversee the department's progress toward key performance indicators (KPIs) and cultivate a culture of ongoing professional growth.

Facilitate the seamless operation of RCM activities in billing, coding, claims processing, and reimbursement. When leading and training teams, ensure that claims are submitted promptly while remaining fully compliant with healthcare regulations. Engage with providers, payers, and other internal departments to resolve billing problems or claim denials as well as improve overall efficiency. Track key performance indicators (KPIs) and aid in process improvements to revenue cycle performance. Assist the department manager in achieving strategic operational objectives and maintaining service delivery standards.

As a customer support executive