Summary

Experienced and dedicated individual with a demonstrated history of working in fast-paced environments. Skilled in Salesforce, possessing excellent communication, conflict resolution, time management along with good analytical skills. Easily adaptable professional with a bacherlors in Electrical Engineering

Experience

Company Logo
Technical Support Specialist
KeepTruckin
Jan 2020 - Present | Islamabad, Pakistan

Technical support to the KeepTruckin Clients and resolving queries
Hands on experience of CRM system on Salesforce
Customer Service Analysis
Overall system Evaluation - To evaluate our existing tools and work with engineering to develop tools to enable suggested functions to scale

Education

COMSATS Institute of Information Technology
Bachelors, Bachelors in Engineering, Bsc EEE‎
Electrical Engineering Electronics
2018
Bahria College Islamabad
Intermediate/A-Level, , ‎
PRE ENGINEERING
2014

Languages

Expert Urdu
Expert English