Summary

Hi there, Sheeraz is currently working at ibex. Pakistan as customer support executive. He has also done two internship in sales and marketing function. Previously, he has worked on lead generation on LinkedIn, Email and Instagram for clients as a freelancer. Customer insight analysis, campaign nurturing and CRM management. He has experience of two internship, fellowship at Amal Academy and mess manager at IBA Sukkur Hostel. Sheraz has lead team of 3-7 members at university projects and Amal Academy Career- Prep fellowship. His grandparents were carpenter and agriculture worker in a small village in province Sindh. His father changed the trend acquired higher education, migrated to nearby city- got a government job. Sheraz is third in sibling. First and only university graduate among them. My hobbies fitness, video craft and above all motorcycle riding. In academics, he holds a business degree in Marketing. One plus year combined experience in mess. Project he worked during university are: • Integrated Marketing Campaign for Tropicana, Research • Research Report on Brand Passion and Customer Loyalty • FMCG Simulation competition • Re-launch Marketing Plan for a dead brand • Business Plan for a agribusiness startup • Financial analysis report of Gul Ahmed Textile Mills (GATM). You can reach at: [email protected] Thanks for your attention and curiosity.

Experience

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Customer Support Executive
ibex. Pakistan
Jul 2023 - Present | Karachi, Pakistan

Customer Support Executive for Foodpanda Pakistan

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Executive Influencer Outreach
Influencer- Ecomm
Mar 2023 - Jul 2023 | Dublin, Ireland

Job description Doing Copywriting and Outreach Marketing through LinkedIn, Facebook and InstagramCall Booking, Doing Follow upCustomer CRM management

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Intern
Skyray Ventures
Jan 2023 - Mar 2023 | Lahore, Pakistan

Outreaching leads via email and LinkedIn.
CRM managements and follow-ups.
Client query resolving, sending quotation, call booking.

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Intern
Mukhlis Fertigo
Mar 2020 - Apr 2021 | Karachi, Pakistan

Marketing message design and draff for social media.
Outreach leads via LinkedIn, FB, WhatsApp and cold call.
CRM Management on spreadsheet for follow-ups customer insights.

Education

Sukkur Institute of Business Administration
Bachelors, Bachelors in Business Administration, BBA‎
Economics, Accounting, Mathematics, Management, Marketing and English
CGPA 3.2/4
2023
Sukkur Board (BISE Sukkur)
Intermediate/A-Level, Faculty of Science (Pre-Engineering), PRE ENGINEERING‎
Engineering
Percentage 68%
2016
Sukkur Board (BISE Sukkur)
Matriculation/O-Level, Matric in Science, Matriculation‎
Science
Percentage 73%
2014

Skills

Expert Adaptive Management
Intermediate Business Analysis
Beginner Business Communication
Intermediate Business Development
Expert C Problem Solving
Expert Communication Skills
Expert Content Marketing Skills
Expert Data Management
Expert Digital Marketing Analysis
Expert Event Marketing Strategies
Intermediate Field Task Management
Expert Financial and Budgeting Skills
Intermediate Financial Budgeting
Expert Forecasting Skills
Expert Hiring And Team Building
Expert Installation Process
Expert leading teams
Expert Persuasion Customer
Expert Presentation Skills
Expert Quality Control Cutting
Expert Report Writing
Expert Sales
Expert Scale Management
Intermediate Stakeholder Management
Expert Team Management
Expert Telemarketing Skills
Expert Vendor Relations Management

Languages

Intermediate Punjabi
Expert Sindhi
Expert Urdu
Expert English