Summary

Seeking a challenging Career with a progressive organization that provides an opportunity to capitalize my technical skills abilities as your organization.

Experience

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Customer Support Executive
PTCL (Pakistan Telecommunication Company Ltd)
Jan 2020 - Present | Lahore, Pakistan

I'm working as a Customer Support Executive because PTCL is a service provider. So, we are providing
help and guidance of customer and resolved her issues.

Manage large amounts of inbound calls in a timely manner
Strong Communication Skills
Identify customers' needs
To provide trouble shooting, technical support, Product Information to the customer
Register all the complaints, queries and suggestions of customers in the System, take complaints
When needed and to avoid unnecessary complaint logging.

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Recruitment Resourcer
BPO Solutions (Pvt.) LTD
Oct 2018 - May 2019 | Lahore, Pakistan

This is a UK based company which based on recruitment. It sources the clients on a UK Based jobsites
and then recruits the client to a different companies.
Achieving staffing objectives by recruiting and evaluating job candidates.
Wide knowledge of job boards (Logic Melon, total jobs, Reed, Jobsite etc.) and Industry Sector
Source and select candidates
Network and advertise to potential candidates
Identify skills to match appropriately with vacancies
Deal with general queries relating to contracts, accounts, logistics etc.
Huge Experience in Managing Research in Internet
Wide Knowledge of Job Boards and Industry Sector

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Internee officer
Spine Engineering pvt ltd
Jun 2018 - Aug 2018 | Lahore, Pakistan

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career prep fellowship
Amal Academy
Nov 2017 - Jan 2018 | Lahore, Pakistan

Education

University of Sargodha
Bachelors, Bachelors in Business Administration, BBA Hon's‎
Human Resource Management
CGPA 3.0/4
2018

Skills

Beginner Accounts Management Skllis
Expert Communications Development
Beginner Computer Operating Knowledge
Beginner Conservation Awareness
Intermediate Control Points Knowledge
Beginner Documents Understanding
Intermediate Excellent Reading & Writing Skills
Beginner Handling Assignments
Expert MIT Knowledge
Beginner مهارات التوظيف
Beginner إدارة التوظيف

Languages

Intermediate English