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Summary
Dedicated, resourceful and versatile professional customer support in visa services . Effectively listening problems of applicant and guide procedure. Perform multiple task simultaneously with heavy work load. On rotation perfom operational task checking and ensuring requirements of visa application, enter applicant information in databases, biometric enrollment, scanning of visa application, making daily, weekly and monthly reports and quality check of visa application.
Experience
Phone Banking Officer
Respond to customer's queries on account balance, deductions, statements, and charges.Provide information about banking products and loansResolved customer's complaints and performed ATM card activation and deactivation.Ensure customer satisfaction and provide professional customer support
Customer Service Executive
Dynamic and versatile customer service in visa services.
Perfom multiple task in visa processing department like arrangement of docment as per requirement by high commssion and data entry of applicant in electronic visa system.
On rotation perform multiple task like quality check, biometric enrollment, scanning of visa application. Make daily, weekly and monthly reports and perform operational work at back end.
Teacher
I work as a Montessori teacher.
Information Officer
Greet visitors and perform all administrative task.
Provide information about admission and maintain record of students manually and in computerized.
Maintain various ladgers related to students activities.
