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Summary
My experience in call center industry over the past 3 years is very diverse(Inbound and Outbound). I have always worked in US Based projects, Starting from Charter Communications(Spectrum) for over 2 years. Following an US Based Skill Soft IT Campaign and many other US based projects. My willingness to learn has always put me to an advantage where i never stepped back from acquiring new concepts and ideas to work with. My listening and problem solving skills leaded me to build strong relationships with Customers/Clients.
Projects
Experience
Customer Service Representative
US Based Inbound Project for ALL GREEN CARPET CLEAN/FLOOD RESTORATION PROS
Telesales representative
Outbound calls to dedicated IT departments for the sales of Skillsoft Online IT courses.
Telesales representative (Tsr)
Covert inquiry calls to sales & answer telesale call(pitching packages), processing orders and guiding customers.
Sales and Marketing
MTC -Deals in Medical diagnostic Equipment.I was responsible for sales of medical equipment ( ECG, X-ray, Ultrasound).Visits to Doctors and Hospitals of different departments for the sales of equipment.
