Quality Assurance Team Lead (Head of Department)
*Train newbies to understand the project domain.
*Train new team members about test cases, Test scenarios, and techniques of Manual testing
* Ability to deal with Local & International clients directly.
* Assist as team lead with accurate and precise estimates.
* Expert in the discussion of ticket estimation, reviewing the sprint, and assisting in polishing the product by suggestion.
* Working on different projects and collaborating with all stakeholders.
*Assist team in learning new things and give training sessions on bug reporting and documentation.

Point of Contact to Zong for “BVM”.

Project coordinator for current projects.

Deliver operational & tactical reports.
Actively I engage in change & product management process from RA perspective.
Ensure that revenue leakage are identified timely and reported.
Perform revenue analysis, calculations and reporting on the monthly basis.
Provide an independent and comprehensive monthly reporting on Revenue.
Define reporting and alerting requirements
Perform Quality Assurance
Help design, document and maintain system processes
Report on common sources of technical issues or questions and make recommendations to product team
Communicate key insights and findings to product team.
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the operators.
Providing daily, weekly, monthly and ad-hoc analytical and statistical reports, Scorecards, Dashboards.
Coordinating with different channels (i.e. IT, Technical, Marketing etc.) to develop new product reports.
Analyse the different reports and help Management in decision making.
Analysis for new & existing accounts, churn management and reactivation of subscribers with impact on business in term of revenue.
Performing analysis for different objectives
Daily Analysis of revenues references to forecast,seasonal variations and campaigns
Preparing and presenting different dashboards as well as ratios and trend analysis
Maintaining complete records of all the reports.
Assurance of accurate statistical reports.
Responsible for sharing error free reports to different operators on the daily basis.

Business Analysis

Conducting comprehensive UATs of new value added services products/services Developing and presenting different reports to management.

Analyzing the product trends using MS Excel

Honoured to supervise thesis at masters level of Msc sociology.

Web site traffic growth. Developed brand strategy and statistics systems.

- Business Analysis

- Business Development

- Statistical Analysis

- Revenue forecast of existing services for all the operators.