Summary

A driven individual with a particular interest in social development as a career focus. My passion is to work with segments often found at the receiving end of marginalization and social vulnerability. The technical part of my skill set entails psychosocial counseling, psychological assessment, structured/unstructured interviewing, qualitative and quantitative research, and communications. In addition to this, taking side jobs in customer support has taught me the importance of relationship building and level-headedness required in negotiation spaces.

Experience

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HTC Counselor
Nai Zindagi Trust
Jul 2021 - Present | Karachi, Pakistan

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Chat Support Specialist
IBEX Global
Nov 2020 - Jul 2021 | Karachi, Pakistan

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Psychologist (Internee)
New Horizons Care Centre
Oct 2020 - Jan 2021 | Karachi, Pakistan

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Freelance Service Ambassador
TCS Private Limited
Nov 2018 - Sep 2020 | Karachi, Pakistan


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Internee
Federal Investigation Agency (FIA) Cyber Crime Unit
Jul 2019 - Jul 2019 | Karachi, Pakistan


Interviewing victims, accused and the investigation officers.
Reading files and reports containing case details
Observing complaint cell activities
Identifying areas that can be improved with the application of Psychology
Understanding the approaches to cyber crime investigations, case handling and data forensics

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Committee Member
Irtiqa Institute of Social Sciences
Jul 2016 - Jun 2018 | Karachi, Pakistan


Organizing short courses and film screening events
Acting as a coordinator for smooth execution of programs
Social media management
Reporting
Understanding the importance of constructive dialogue in a diverse society

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None
None
Aug 2016 - Feb 2018 | Karachi, Pakistan

Education

University of Karachi
Masters, Masters in Arts, B.S (Hons.) in Psychology‎
Investigative Psychology
2019
University of Karachi
Bachelors, Bachelors in Arts, ‎
Psychology
2018

Skills

Expert Behavioral Counseling
Expert Configuration Switches
Expert Interviewing Skills
Intermediate Investigative Reporting
Expert Psychological Assessment
Intermediate Psychological Rehabilitation
Intermediate Student Handeling Skills

Languages

Expert Urdu
Expert English