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Shafique Ahmed
Senior RTM Lead
Mindbridge Pvt. Ltd. - Lahore, Pakistan
Summary
I've up to 3 years of sales experience in the domestic and international market. I’m punctual, dedicated and flexible.
Experience
Senior RTM Lead
Mindbridge Pvt. Ltd.
Aug 2019
- Present
| Lahore, Pakistan
Real-time monitoring (RTM) is defined as the act of monitoring live occurrences of the system from the constant insight provided through the dashboard. By using the metrics provided, enables services in achieving a consistent and satisfactory level of compliances for the customer.
Sales Agent
Call Center
Jun 2019
- Aug 2019
| Lahore, Pakistan
Associated with ATT and Spectrum USA
Sales Agent
Rivtekk
Dec 2018
- May 2019
| Lahore, Pakistan
Associated with ATT/Uverse and Spectrum/Time Warner Cable
Assistant Project Manager
Linkin Avenue
Mar 2017
- Nov 2018
| Karachi, Pakistan
Associated with freelancing, graphics designing, and web development.
Education
Virtual University of Pakistan
Bachelors,
Bachelors in Arts,
Supply Chain Management
2018
Amantech vocational training institute
Certification,
Automotive Engineering
Completed
2013
Superior Science college
Intermediate/A-Level,
,
PRE ENGINEERING
2009
Skills
Expert
Customer Satisfaction Management
Expert
HFO Operations Handling
Expert
Insurance Coordination
Intermediate
Record Keeping
Languages
Intermediate English
