Summary

I am a selfmotivated person with intermediate skills. I am a person who know how to work in team or how to supervise teams. I know how to communicate and work on HR software or any administrative work.
Know how to deal with guest and work on hotel management software and perform concerning operations.

Projects

Housing Project
Project Work
CDA Change Management Training

Experience

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Tech Support Executive (BHT)
Errands Services Private Limited
Feb 2023 - Present | Islamabad, Pakistan

I had to monitor different groups and monitor patient\'s moods their dressing and what they share with a Group Facilitator and have to write notes according to patients on a given platform

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QA Officer
Viral Webbs
Nov 2022 - Feb 2023 | Islamabad, Pakistan

Working as QA officer, where I have to assure Quality perimeters.

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Operations Manager
Maams Solutions
Jun 2022 - Nov 2022 | Rawalpindi, Pakistan

I worked as Team lead where I had manage all the operations of floor, handle employes their duties and assigned them tasks making and analyzing daily basis reports.

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Worked As CSR And Financial Advisor
Unlilink Bpo
Feb 2022 - May 2022 | Rawalpindi, Pakistan

Worked as CSR and provide financial services to our clients.

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CSR
Auktel technologies
Oct 2021 - Jan 2022 | Karachi, Pakistan

We are Direct marketing channel for a telecom company and our aim is to provide landline WiFi service for business.

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CSE
Ibex Islamabad
Mar 2021 - Aug 2021 | Islamabad, Pakistan

I worked as CSE at Ibex and NIH HELPINE.

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Duty Manager
Holiday Grand Resort Bhurban
Nov 2020 - Mar 2021 | Murree, Pakistan

I have to perform different task from controling and monitoring to assigning of duties and managing the front desk area to housekeeping department.

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Front Desk Officer
HOLIDAY GRAND RESORT
Jul 2019 - Nov 2020 | Murree, Pakistan

As a front desk officer I have to manage front desk, guest dealing, reservation of customer and hotel management software

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Researcher/datacollector
Ekantar(MRB)
Nov 2017 - May 2018 | Rawalpindi, Pakistan

I had worked on different research projects as supervisor. And worked around different cities on different projects.
I learned how team works and how teams are managed.

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INTERNEE
Pakistan International Airlines
Jul 2016 - Oct 2016 | Islamabad, Pakistan

I worked as an internee and worked on timeline software for managing attendance system for employees.

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Monitoring And Controlling
Construction
Aug 2012 - Jul 2015 | Islamabad, Pakistan

I have monitored different construction projects. And worked as monitored and controller of inventory.

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CSR
Call Center
Sep 2014 - Jun 2015 | Rawalpindi, Pakistan

I had worked as a CSR and worked on different outbound projects.

Education

University of Arid Agriculture, Murree Road
Bachelors, Bachelors in Business Administration, BBA(hons)‎
HR
CGPA 2.98/4
2017

Skills

Intermediate Communication
Beginner British Accent
Beginner Contract Management
Intermediate Cooordination Skills
Intermediate Customer Service Representative
Intermediate eBay Account Handling
Beginner Employee Relations Management
Intermediate Fluent in English
Intermediate Guest Dealing
Beginner Handling Assignments
Beginner Hiring And Team Building
Beginner Hotel Management
Intermediate HR Policy Formulation
Beginner Human Resource
Beginner Human Resource Management Software
Intermediate Human Resource Planning
Intermediate Legal Affairs Management
Intermediate Listening Skills
Beginner Merlin
Beginner Munshi10
Intermediate Office Management
Intermediate Office Skills
Beginner Payroll Analysis
Intermediate Payroll Management
Beginner Quality Control
Intermediate Receptionist Task Handling
Beginner Recruitment Tools Command
Intermediate Relations Management
Intermediate Sales Management
Intermediate Selling
Intermediate Team Management
Beginner Telemarketing
Intermediate Telesales
Intermediate Ticket Checking
Intermediate Typing
Intermediate Typing Speed
Intermediate Verbal and Written Skills
Intermediate الإعلان التوظيف

Languages

Expert Urdu
Intermediate English
Intermediate Punjabi

Usama Contacts

Adil Khan
Construction
Moeen Akhter
Construction