Summary

  • To be the best at what I do.
  • I aim to work hard, to go above and beyond my job description and to prove an irreplaceable asset for the company I work in. I wish to learn and apply my knowledge in a way that takes the company and me to new heights of success. To do this I will rely on my commitment, perseverance and resourcefulness.

Experience

Company Logo
Customer Value Management
PTCL
Mar 2017 - Present | Lahore, Pakistan

Follow up on billing sales and Withholding tax issuesWorking Over billing Adjustment CasesBill delivery escalation & coordination bill delivery partnersPreparation Churn to Retain customer summaries.Preparation of Revenue Variance Analysis comparing the trends with previous monthCoordination with other departments for preparing corporate entries and supporting for records maintenance.

Education

Virtual University of Pakistan
Masters, Masters in Commerce, Masters in Science‎
CGPA 3.2/4
2021
University of the Punjab
Masters, Bachelors in Commerce, B.Com‎
Accounting, Banking, Match Stats
Percentage 75%
2017
Government Shalamar College
Intermediate/A-Level, Intermediate in Commerce, I.Com‎
Accounts, Math, English
Percentage 62%
2014
BISE
Matriculation/O-Level, Matric in Arts, Arts‎
Match English Education
Grade A+
2014

Skills

Beginner 4 Knowledge of Taxation
Expert Ability to Maintain Professionalism
Expert Ability to Promote a Positive Image of the Bank
Expert Accounting
Expert Accounts Administration
Expert Accounts Administration
Beginner Accounts Coordination
Expert Accounts Finalization
Beginner Accounts Reconciliation
Expert Administration Knowledge
Expert Administration Skills
Expert American Accent
Beginner Analytical Skills
Expert Bank Reconciliation on
Expert Bills and Records Management
Expert Binding Knowledge
Expert Bookkeeping
Expert Branch Banking
Expert Branch Operations Management
Beginner Business Communication
Expert Business Development Process 1
Expert Cash Handling
Expert Charismatic Leadership
Expert Client Dealing
Expert Client Follow-up
Expert Client Relationship Management
Expert Client Service Oriented
Expert Closing Skills
Expert Cold Calling
Expert Communication and Interpersonal Skills
Expert Compliance skills
Expert Computer Proficient
Expert Configuration Switches
Expert Conservation Awareness
Expert Cooordination Skills
Expert Coordination Skilla
Expert Corporate Sales Management
Intermediate CRM Command
Expert Cross Cultural Communication Skills
Beginner Customer Handling Skills
Expert Customer Relationship Management
Expert Customer Satisfaction Management
Expert Customer Service
Beginner Customer Service Skills
Expert Customer Support
Expert Data Analysis
Expert Data Comparison
Expert Database Impact
Expert Dependable
Expert Digital Marketing

Languages

Expert Urdu
Expert English