Summary

Having divine and multitasking 15 years’ experience in Credit and Controls divisions includes (System Compliance Management, Operations, and Analytics. Which firms me to handle any difficult situation to sort out with ease and convenience.


In my current position as Manager System Compliance / Credit Analyst with Waves Plus | formerly SINGER Plus Appliances Leading Retail Chain Outlet Network in Pakistan, I led a team to consistently meet project goals a few days ahead of schedule. I am confident that my knowledge, ability and experience will allow me to deliver successful results for any company in a range of this position.


Experience

Company Logo
Manager System & Compliance / Credit Analyst
Waves Plus | formerly SINGER Plus Appliances Leading Retail Chain Outlet Network in Pakistan
Jan 2021 - Present | Lahore, Pakistan


Develop and implement of compliance policies and procedures, ensuring alignment with requirements.
Monitor and report on the compliance status of the organization, and identify areas for improvement.
Collaborate with cross-functional teams to ensure compliance with internal policies and procedures.
Provide training and guidance to employees on compliance matters, and conduct regular audits to ensure adherence to policies and procedures.
Communicate with stakeholders, including senior management regarding compliance issues and concerns.
Fetch regular reports on compliance activities and status.
Fix the bugs with the collaboration with IT Department in the system by finding them.
Set up monthly Credit & recoveries cash flow target e.g. (Year, category, OD ratio wise) amount based on the analysis.
Collect and analyze credit and recovery review data from various sources, include sales report, AR ageing report, collections report, financial statements, customer accounts, and internal systems.
Create and manage dashboards that provide visual representations of credit and recovery data, including current and historical performance, trends, and key metrics.
Work closely with the credit and recovery team to develop and implement strategies to optimize the organization's credit and recovery performance.
Daily monitor credit and recovery performance against targets, and provide regular reports and updates to management.
Collaborate with cross-functional teams, including credit and recovery & Pre-Verification teams, to ensure the accuracy and completeness of data.
Provide training and guidance to Branch managers on the use of the dashboards as per policy.
Present insights and recommendations to senior management on credit and recovery trends and potential areas for improvement.

Company Logo
Manager Hire Purchase (HP)
Waves Plus | formerly SINGER Plus Appliances Leading Retail Chain Outlet Network in Pakistan
Jun 2016 - Dec 2020 | Karachi, Pakistan


Reviewed accounts receivable reports to ascertain status of collections and balances outstanding with Managers/Area Managers and to reduce the delinquency of Arrear Accounts.
Daily / Weekly / Monthly reviewed of AR for identification gaps and uplifting weak areas by timely actions in order to boost recovery progress.
Support inter and intra dept. by reporting, Process flow charts, training manual to make process simple & ease.
Credit Analysis Year wise AR and OD Analysis, Last Payment Receipt Wise Analysis, Expired / Not Expired AR Analysis. Product Category Wise Analysis, Installment Plan Wise Analysis, SBU Wise AR & OD Analysis, Target Vs. Achievement Gap Analysis etc. Core Focus on 2021 OD Reduction till Zero etc.
Prepared reports on the above information and reported the insights

Company Logo
Assistant Manager Hire Purchase (HP)
Singer Pakistan Limited
Dec 2012 - May 2016 | Karachi, Pakistan


Reviewed receivables to the shops especially on delinquent accounts.
Spoke with shops to settle on reason for overdue payment.
Recurring Adjustment which are pertaining to (System Error, Wrong Posted, Double Posted).
Daily / Weekly / Monthly review of AR for identification gapsand uplifting weak areas by timely actions in order to boostrecovery progress.

Company Logo
Accounts Officer
Singer Pakistan Limited
Jun 2007 - Dec 2012 | Lahore, Pakistan

Input data general data entry using AS400, Microsoft Excel and Word programs with pace and accuracy

Education

Muhammad Shafi Polytechnic Institute
Diploma, ‎
Computer, Computer Sciences and Information Technology, Data Communication and Networks, Information Technology
Completed
2004
Muhammad Shafi Technical School S.I.T.E karachi
Matriculation/O-Level, , ‎
Electrical
2001

Skills

Intermediate Accounts Administration
Intermediate Accounts Finalization
Expert Accounts Finialization
Intermediate Accounts Payments Handling
Expert Accounts Receivable Command
Expert Accounts Receivable Software Command
Expert Adobe PDF
Expert Advantage Database Server
Expert Analytical Skills
Expert Assignment Handling
Beginner Audit Assignment Handling
Expert Automation
Intermediate B2B Business Development
Expert Bank Reconciliation on
Intermediate BRS
Intermediate Business Analysis
Expert Business Analytics
Intermediate Business Development Process 1
Expert Business Intelligence
Expert Business Problems Analysis
Intermediate Business Statistics
Intermediate Business Strategies
Beginner Cash Handling
Beginner Certified Manager of Quality
Expert Cooordination Skills
Intermediate Corporate Accounting
Intermediate Correspondence
Intermediate Creativity
Expert Credit Analysis
Expert Credit Collection Recovery
Expert Credit Control
Expert Credit Management
Expert CRM Database Management
Intermediate Csutomer Services
Expert Customer Analysis
Expert Customer Service Skills
Expert CV Screening Skills
Expert Dashboarding
Expert Data Analysis
Intermediate Data Analytics
Expert Data Automation
Expert Data Classification
Expert Data Cleaning Skills
Expert Data Comparison
Expert Data compiling
Expert Data Entry
Expert Data Extraction
Expert Data Management
Expert Data Mapping
Expert Data Mining

Languages

Intermediate Punjabi
Expert Urdu
Intermediate English

Shaikh Contacts

Zahid Chohan
Muller & Phipps Pakistan (Pvt) Limited - Karachi, Pakistan