Summary

I am a retail operation specialist have keen knowledge and almost six years experience in sales, customer service, inventory management, ordering and administeration.

I am looking forward to obtain a position offering a challenging opportunity which in resultant provide career growth.I would be beneficial resource for the company in the field of communication, computer as well as administrative and management skills.

Experience

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Floor Manager ( Operation)
Rainbow Cash And Carry Pak
Jun 2019 - Present | Lahore, Pakistan

Responsible for planing administeration,designing and implementation of store level business startgies to achieve the targets set for particular floor. Inventory management. Promotional activities and their layouts. Implement shop merchandising, layout and customer traffic flow management to maximize the sales. Sales forecasting and stock planning. Implementory forecasting and stock planning. Implementory sales promotional activities for awareness ,fast off_takes for building brand image. Manage selling and customer services activities and staff completeness in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction. Manage health and safety security with respect to staff and customers. Development of staff skills and capability through on going trainings, as provided by company. Manage and motivate staff, recruit, train and develop staff according to company policy.

Company Logo
Supervisor (Operations)
FRESHLY (By Metro Habib Cash & Carry)
Jun 2017 - Mar 2019 | Lahore, Pakistan

Deals directly with:

Organize shift and manning issue
Update employee monthly roaster
Customer Compliance and its Resolution
Barcode scanning issues
Cash handling.
Cash Float receiving and handover
Pricing database
whole sale dealers and retailers
Floor preparation for higher management visits.
Quarterly and annually store Inventory.
Customer Compliance and its Resolution.
Data entry
Petty cash
Banking
Cash handling
Operation
Meeting attandant with suppliers and company preventative.
Promotion

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Shop Owner
Al Qasim General Store
Oct 2013 - May 2017 | Lahore, Pakistan

Directly deal with.
Administration
Ordering
Purchasing
Good receiving department
Deal with company and wholesale dealer
Accounts managements.
Profit and loss account.
Customer problems and it's resolution
Customer service
Stock managament
Stocks inventory
Petty cash
Banking
Cash handling.

Education

University of the Punjab
Masters, Masters in Commerce, MA Economics‎
Microeconomics, Macroeconomics, Accounting & Finance
CGPA 3.8/4
2017
University of the Punjab
Bachelors, Bachelors in Commerce, B. Com‎
Accouting, Statistics, Economics
Grade B
2014
BISE
Intermediate/A-Level, Intermediate in Commerce, FA‎
Economics, Mathematics, Computer Science
Grade A
2009

Skills

Expert Handling Assignments
Expert Inventory Planning Skills
Expert Knowledge of FMCG
Intermediate METRO Software (WINpose)
Expert Multi-Cultural Team Management
Expert People Management
Expert Retail Sales
Expert Sales Operations
Expert Vendor Management Skills

Languages

Expert English
Expert Urdu
Expert Punjabi

Companies Followed