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Summary
Looking for employment in a variety of working environments to implement my background in developing client proposals and documenting process flows, having a one year experience in a variety of working environments and good leadership skills with a history of increasing work profits for about 10%.
Experience
Manager
• Executed 7 different themed festive, and birthday parties in 11 months.
• Booked almost 20 orders per day on average using FoodPanda and Grab food.
• Devised flexible monthly budget and product pricing techniques to improve daily profit by 10 Percent.
• Brought consistency in food quality by standardizing food recipes for 27 dishes displayed everyday.
• Developed 4 monthly food packages for 20 different customers, weekly buffet system, and customer satisfaction cards.
• Greeted and served an average of 80 to 100 restaurant guests per day.
Senior Business Development Manager
• Generated and maintained 6 months marketing and business development plan for E-commerce website justshoppings.com.
• Collaborated with a team of 4 on justshoppings.com’s social media presence to boost Facebook following by 50% and Instagram following by 30%.
• Conducted business campaigns, i.e. exhibitions (weekly and long term campaigns).
• Designed, analyzed, briefed, and executed 2 internal presentations per week.
• Built and maintained professional relationship with 200 existing and prospective clients.
• Coordinated with customer services team to identify and solve issues related to the product and customer experience and enriched customer satisfaction rating up to 40%.
• Was able to bring at least 10 major customers to the business within the tenure.
Marketing Executive
Conducted research through expert interviews, competitor reports to assess financial feasibility on 3+ prospects.
Evaluated 10+ business quotations to secure deals with target first 100 auto rickshaw drivers.
Negotiated with 10 business salons and 2 schools for an on board registration to hire auto hailing service from TRAVLY on monthly packages: was able to achieve profit of 56000 PKR.
Intern
Verified company data of almost 150 retailers each day against the documents provided.
Communicated with average 50 retailers per day regarding their issues and complaints.
Communicated with 10 high-end customers each day to resolve their issues on priority basis.
Prepared a Market Compatibility Report and Newest Tariff Plans Report for the regional manager to achieve the next 50 M PKR target.