Summary

1. Want to be the part of professional environment in Telecommunication field.
2. Wil try my best to serve my time on job
3. I always work with check and balance of time duration.
4.

Experience

Company Logo
Technical Support Officer
Standard Chartered Bank (Pakistan)
Aug 2022 - Present | Karachi, Pakistan


Serving my duties as Technical Support Officer deputed through Inbox Business Technologies.
Giving support to normal and VIP users by through remote, on call and in-person related laptops/desktop, Apple devices(Ipad,Iphone) and hardware softwares based issues in Head Office.
Printer installation/configuration related issues.

Company Logo
Support Engineer
BCI Services Ltd at Allied Bank
Nov 2020 - Jul 2022 | Sukkur, Pakistan

Gives technical support to users branches and non technical staff related systems,laptop issues and also level 1 support for networking issues to South 1 Sukkur region+branches

Education

Quaid-e-Awam University of Engineering, Science & Technology
Masters, Bachelors in Technology, Telecommunication Engineering‎
Mobile & Wireless Communications, Optical Fiber, Transmission & Switching
Percentage 61%
2019
BISE Sukkur
Intermediate/A-Level, Faculty of Science (Pre-Engineering), F.Sc Pre-Engineering‎
physics, mathematics, english
Percentage 85%
2014
BISE HYDERABAD
Non-Matriculation, Matric in Computer Science‎
Computer, Elective Mathematics, Physics
Completed
2012

Skills

Intermediate Android Management
Beginner Business Management Solutions
Intermediate IP Networking Knowledge
Beginner Networking Protocol
Expert Problem Analysis Skills
Expert Remote Desktop
Expert Remote Troubleshooting
Beginner Tbricklaying
Beginner TCP/IP
Beginner Telecom Switching

Languages

Intermediate Sindhi
Expert Urdu
Expert English