Summary

A top-notch warehouse operation, retail sales, and inventory management professional having 10+ years of experience. Seeking a senior level management position to offer expertise accrued in delivering outstanding sales results, proficiently handling warehouse management operations to materialize cost savings, and delivering outstanding customer service experience while creating an ever-evolving strategy to tap into available business potential, exceeding management’s expectations. A thorough and career-oriented professional who possess a can-do attitude to deliver bottom line business growth results.

Projects

General Manager E-Commerce
LIMELIGHT
Servis Industries Limited
Mausummery (Since 1997)

Experience

Company Logo
General Manager E-Commerce
Limelight
Apr 2017 - Present | Lahore, Pakistan

Managing Social Media Ads and Performance Marketing: Strategizing and executing impactful ad campaigns across various platforms to enhance brand visibility and drive sales. Optimizing performance marketing efforts for maximum ROI.
Website Development: Overseeing the development and maintenance of the e-commerce platform to ensure a seamless and user-friendly shopping experience.
Customer Support: Setting and maintaining high standards for customer service to ensure satisfaction and loyalty.

Orders Fulfillment and Courier Last Mile: Managing the entire process from order receipt to final delivery, ensuring efficiency and reliability.

Creative Department and Product Photoshoot Management: Collaborating with the creative team to produce compelling visuals and overseeing product photoshoots to showcase products effectively.

PR Department: Handling public relations activities to maintain and enhance the brand's reputation in the market.

Company Logo
Warehouse Manager
Limelight
Dec 2013 - Apr 2017 | Lahore, Pakistan

Education

National University of Modern Language (NUML)
Masters, Masters in Business Administration, ‎
Marketing (Brand Management, Consumer Behavior)
CGPA 2.7/4
2018

Skills

Expert Command on Factory Operations
Expert Customer Retention
Expert Database Management 
Intermediate Digital Marketing Analysis
Expert Digital Marketing Management
Intermediate E-Marketing
Intermediate eCcommerce Knowledge
Expert eCommerce Knowledge
Intermediate eCommerce SEO
Expert Field Task Management
Expert FMCG
Expert Inventory Planning Skills
Expert Nutrition Management:
Intermediate Online Sales
Expert Product Management
Intermediate Product Positioning
Expert Shopify
Expert Stock Management
Expert Supply Chain

Languages

Expert Punjabi
Expert Urdu
Intermediate English