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Summary
Securing a responsible career opportunity to fully utilize training and skills, while making a significant contribution to the success of the company.
Experience
Customer Service Representative
My duties as a Customer Service Representative:
Managed over 50 customer calls per day
Identify and assess customers' needs to achieve satisfaction
Established sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using right tools
Handle customer complaints, provide appropriate solutions and alternatives within time limits
Assistant Store Manager
My duties as a Assistant Store Manager:
Complete store operational requirements by scheduling and assigning employees; following up on work results
Ensure availability of merchandise and services by approving contracts; maintaining inventories
Secure merchandise by implementing security systems and measures
Protect employees and customers by providing safe and clean store environment
Maintain stability and reputation of store by complying with legal requirements
Retail Store Manager
Deliver excellent service to ensure high levels of customer satisfaction
Motivate sales team to meet sales objectives by training and mentoring staff
Hire, train, and oversee new staff
Respond to customer complaints and concerns in professional manner
Ensure store compliance with health and safety regulations
