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Summary
My name is Muhammad Tayyab Rasheed and my qualification is MBA Marketing and MBA HRM.
I have more than 7 years' experience of sales and Customer services and administration as well, I have worked with well-known companies of Telecommunication and Electronics and Fmcg as well.
I am a driven and focused individual who knows how to set goals and achieve them. I am also proud to say that I have made numerous contributions in companies where I worked as Sales Manager, Sales Executive and Team Leader. I possess an excellent track record of motivating and supervising staff, managing performance and Maintaining SOPs of companies.
Further my major achievements are here under .
o Achieved BEST QUALITY SALES CERTIFICATE for the year 2009 (CMPAK).
o Achieved CUSTOMER SERVICE EXCELLENCE AWARD in December 2009 (CMPAK).
o Got appreciation from management for organizing cricket match along with co-sponsor to increase walk in and sales in April 2010 (CMPAK).
o Got appreciation from management for organizing CAR SHOW in Bahawalpur along with team in August 2010 (CMPAK).
o Achieved Appreciation Certificate for BEST PERFORMANCE for the year 2011 (CMPAK).
o Got appreciation from management to organize campus activity in the owner of CEO CMPAK (Mr. Fan Yun Jun) in Bahawalpur (CMPAK).
o Got bonus and appreciation to bring the assigned area at 12 growth in yearly closing 2013 (DAWLANCE).
o Got prize and bonus for growth in retail by 20 in 2014 (Tri Star Seed).
Experience
Sales Manager
o Maximize sales of seed to target market of producers and growers in assigned territory.
o Develop and enhanced direct relationships with key growers and potential customers.
o Maintain relationship with dealers to ensure Dealer’s satisfaction.
o Maintain and distribute the stock to the area accordingly.
o Planning sales moves of team in order to maximize sales in assigned areas.
o Conduct meetings with team and management as well, to make new strategies and sales policies.
Assistant Sales Manager.
o Provide account management to assign territory.
o Maintain relationship with dealers to ensure Dealers' satisfaction.
o Study Performance Dashboard and visit dealers with specific objectives.
o Planning sales moves in order to maximize sales in assigned territory.
o Manage client relationship through all phases of the sales cycle.
Business Developing Officer/ Territory Sales Supervisor.
o To gather Market Intelligence information on regular basis.
o To ensure availability & visibility of the product on all active retail outlets in the region.
o Preparing and submitting sales targets grasp potential for Sims, scratch cards, Eload, MNP, VAS, Postpaid and ensuring their executions.
o To continuously increase the active number of retail outlets in the region.
o To ensure that the franchise staff is trained on Product knowledge, Systems, Routines & Procedures and soft skills.
o To make proper communication with retailers and to look after their issues.
o Take complete summary of sales at daily basis and assign schedules to team.
customer services representative/backap of office
o Ensure customer service related activities are being done with in bench marked time.
o To ensure 100% sale according to the target assigned by the HQ.
o To look after all the issues as a Backup of manager.
o Do the suggestive selling to the visiting subscribers/customers for VAS, MNP and higher level products. Ensuring top of the line customer relationship management.
o Adhere to administration requirements and discipline at the CSC.
o Ensure that customer queries generated should be resolved in the specified Turnaround time (TAT).
o To look after all staff working and timing, operational as well as admin issues.
o Responsible of maintaining/updating complete knowledge and compliance of processes, routines and procedures along with Products/offers being introduced in the department.
o Maintain regional reports and compile data of region as well.
