Summary

Hold an extensive list of certificates andpositive attitude to professional development.Excels in collaboration, possesses a provenrecord of inspiring others in differentenvironments.Manage diaries, meetings andevents effectively, and is able to resolve difficult customer and admin situations. I can provide complete information to clients in good way with my effective communication. Seeking a challenging PA or Executive Assistant or Communicational support role in a large company in order to develop and gain further skills.

Experience

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Co Ordinator (Customer supports Department)
Omega Techtraid
Aug 2022 - Present | Lahore, Pakistan

Demonstrates products and services as deemed necessary by clients and management. Schedules appointments and meetings as necessary. Answers questions from clients. Makes product knowledge readily available to self and other sales people through various resources.

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Customer Service Agent
Mindbridge
Mar 2021 - Aug 2022 | Lahore, Pakistan

Working as Customer Care Representative on an international campaign of gulf countries. Providing services as a Customer support Representative Via live Chat and call.

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Customer Service Representative
Vivo Electronics
Sep 2020 - Dec 2020 | Lahore, Pakistan

I was working there as a Customer care Representative. Basically I was handling hotline and support section of Vivo with team. Resigned from my job due to health issues.

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Customer Service Executive
Evocative Trades And Apparels
Nov 2019 - Jul 2020 , Azerbaijan

I was Customer Service Executive at the EVOCATIVE Trades company. This company was dealing in trade of leather and garments which were imported and exported by Russia, Turkey, Georgia, Pakistan and other neighbour countries. My work was to manage office work and trade diaries of the company including international customer support.

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Office Assistant And Content Bloger
ENEVIX Technologies
May 2019 - Oct 2019 | Lahore, Pakistan

My key responsibilities was office assistances and online blogging on online projects which was provided to me by CEO of ENEVIX technologies.

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Relationship Manager
NBP FUNDS
Oct 2017 - Mar 2018 | Lahore, Pakistan

I was relationship manager there. Customer services and Sales and marketing with office management were my key responsibilities over there.

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Relationship Officer
Bank Alfalah Limited
Apr 2017 - Oct 2017 | Lahore, Pakistan

I was relationship officer as a third party employee of Bulls and Bulls and appointed at Bank Alfalah regional office. Sales of multiple banking products and customer services were the part of my duty.

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Administrator
kindergarten school system
Jun 2013 - Aug 2016 | Sargodha, Pakistan

I was administrator in that educational sector and performed in all the official affairs of the campus.

Education

University of the Punjab
Bachelors, Bachelors in Commerce, BCOM IT‎
Accounting & Finance
Percentage 55%
2015
Govt POst Graduate College For Women (BISE Sargodha)
, I.C.S‎
Percentage 52%
2013
govt girls pilot secondary school sargodha
, Matric in Arts‎
Percentage 56%
2010

Skills

Expert Accounts Management Sklls
Expert Active Listening
Expert After Sales
Expert Analytical Skills
Expert Classroom Management
Expert Client Dealing
Expert Client Dealing 
Expert Compassionate Behavior
Expert Computer Application
Expert Computer Knowledge
Expert Cooordination Skills
Intermediate Critical Thinking
Intermediate CRM And Digital Marketing
Expert Curriculum Assessment
Expert Database Impact
Expert Economics Subject Command
Intermediate Exam Management Skills
Expert Fluent in English
Expert Handling Assignments
Expert International Client Handling
Expert Knowledge of Bending Machine
Expert Knowledge of Development 
Intermediate Leadership Skills
Expert Legal Documents Management
Expert Lesson Planning
Intermediate Meeting And Management
Expert Microsoft Excel
Expert Microsoft Office 1
Expert Negotiation Skills
Expert Presentation Skills
Expert Reasrch and Development
Expert Revenue Analysis
Expert Security Principles
Expert Student Affairs Handling
Intermediate Student Development
Intermediate Supervision Skills
Intermediate Teacher Evaluation Skills
Expert Team Building
Intermediate Web Forms
Expert Writing Skills
Expert عمليات خدمة العملاء

Languages

Expert English
Expert Urdu