Summary

To Acquire A Challenging Position In An Environmentwhere I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

Projects

SUBHANALLAH FRUIT FARM

Experience

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CUSTOMER SERVICE OFFICER
MCB Bank Limited
Apr 2023 - Present | Khairpur Nathan Shah, Pakistan

Account Opening To consistently meet high standards of services for external and internal customers by ensuring process standardization, timely resolution, inculcation of a customer centric culture and strong operational controls in accordance with the Banks regulationsAdherence to Service Protocols , Service ManagementResolving / replying to the queries of the customers, maintain the customer complaints log book, continuous follow-ups and re-directing the customer to the concerned department for resolution of queries to ensure the customer leaves the branch with utmost satisfaction.

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Branch Officer
JUBILEE LIFE INSURANCE PVT LTD.
Nov 2020 - Apr 2023 | Mehar, Pakistan

ACCOUNT & FINANCE DEPARTMENT (COLLECTION SECTION)ISSUE PROVISIONAL RECEIPTS ADMINISTRATOR BRANCH OPERATIONS HANDLING

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Graphics Design
Awok.com
May 2019 - Jun 2020 | Karachi, Pakistan

Creating Social media products Banners

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Image Editor
Sky High Technologies
Jul 2018 - Apr 2019 | Karachi, Pakistan

Remove BG 
Colours Correction
Products Manipulation

Education

University of Sindh
Masters, , BS Computer Science‎
CGPA 2.6/4
2018
Bise Larkana Board
Intermediate/A-Level, Faculty of Science (Pre-medical), F.Sc Pre-Medical‎
Biology, Chemistry, Physics
Percentage 61%
2014
Bise Larkana Board
Non-Matriculation, Matric in Science‎
Chemistry, Mathematics, Physics
Completed
2012

Skills

Intermediate Accounts Administration
Expert Book Keeping
Expert Branch Banking
Intermediate Branch Operations
Expert Client Dealing 
Beginner Client Focused
Expert Computer Proficient
Expert Cooordination Skills
Intermediate Cross Cultural Communication Skills
Intermediate Customer Relationship Management
Expert Customer Service
Expert Customer Service Skills
Intermediate Ensure Compliance To Clean Desk Policy.
Expert Financial Accounting
Beginner Financial Risk Management
Beginner Flore Management
Expert Interpersonal Skills
Intermediate Inventory Management
Expert Maintain Proper Records as Per Bank’s Policy
Intermediate Management Skills 
Intermediate Market Knowledge
Intermediate MS Excel
Intermediate Official Tasks Handling
Expert Problem Solving
Intermediate Quality Control Knitting
Intermediate Relationship Management
Beginner Sports Wear Knowledge
Expert Spreadsheet Navigation
Expert Time Management 
Intermediate Trade Finance Knowledge
Intermediate Understanding Of End To End Process
Intermediate إدارة عمليات الفروع

Languages

Expert Sindhi
Expert Urdu
Intermediate English

Raheel Contacts

Moeed Khan
Jubilee Life Insurance Company Limited
Malik Mohd Yaseen
Efu Life Assurance Ltd
Muhammad Shah Nawaz Khan
MCB Bank Limited