Summary

Hi, I'm Bushra Afzal, a multifaceted professional with a Master of Commerce degree and a passion for driving business growth through strategic insights and collaboration.

With over 2 years of experience in business support, admissions, and operations, I've developed a unique skill set that enables me to excel in fast-paced environments. My expertise includes:

- Data analysis and interpretation
- Inter-departmental collaboration and leadership
- Sales coordination and customer service
- Admissions management and student support
- Operations management and process improvement
- Excel, SAP, and statistical analysis

I'm a results-driven professional who thrives in challenging situations. My strong academic background, combined with my experience and skills, makes me a valuable asset to any organization. I'm committed to staying up-to-date with industry trends and best practices, ensuring that my skills remain relevant and effective.

Outside of work, I enjoy reading variety of books and enhance my learning through different courses.

I'm excited to connect with like-minded professionals on LinkedIn and explore opportunities for growth and collaboration.

Experience

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Business Support Executive
Abudawood Pakistan
Mar 2023 - Present | Lahore, Pakistan


Responsible for managing operations in the Lahore District and Multan District
Perform day to day tasks related to sales coordination, customer service, communication, and sales operation.
Works closely with the sales team to support and coordinate sales activities, managing customer inquiries and concerns, maintaining sales records, and assisting with sales operations.
Develop reports, dashboards, and visualizations to communicate data insights.
Inter-departmental collaboration to ensure that the company goals and targets are met.
Track KPIs on a daily basis.Conduct statistical analysis on large datasets to identify trends and patterns.Proficient in Excel functions, including data analysis, pivot tables, and macros.
Experienced in utilizing SAP for various business processes, such as inventory management and financial reporting.

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Admission Officer
Riphah international college
Jul 2022 - Jan 2023 | Lahore, Pakistan

Was providing admission management and student support services.Had to maintain fee related data of students.

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internee
MCB Bank Limited
Apr 2019 - May 2019 | Lahore, Pakistan

Education

University of the Punjab
Masters, Masters in Commerce, M.COM‎
Commerce
CGPA 3.6/4
2021
University of South Asia
Bachelors, Bachelors in Commerce, B.Com‎
Commerce, Finance, Accounting
CGPA 3.5/4
2018
Govt. College for Women, Gulberg, Lahore
, I.Com‎
Percentage 62%
2015
Sidra public School
, Matric in Science‎
Percentage 77%
2013

Skills

Beginner Accounts Administration
Intermediate Client Focused
Intermediate Close Attention To Detail
Intermediate Communication Skills
Beginner Cross-Cultural Communication Skills
Intermediate Customer Satisfaction Management
Intermediate Data Analysis
Intermediate Data Entry
Beginner Handling Assignments
Intermediate Highly Confident
Beginner Microsoft Excel
Intermediate Ms Excel
Expert Oral Communication Skills
Beginner Reporting
Intermediate Revenue Analysis
Beginner Risk Management
Intermediate Sales Operations
Intermediate Spreadsheet Navigation
Beginner Transactions Management

Languages

Intermediate Punjabi
Expert Urdu
Expert English