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Summary
Be efficient to hit multiple birds with one stone on the customer life cycle.I am a keen learner and quite excited about learning new things.My skill set is best utilized in digital marketing, and customer services leadership role for companies who strive for collaboration, expert execution of best strategies in providing superior customer services, lead generation, up selling, product marketing and more.
I love talking with new people and learning new things.
Experience
Inbound Customer Support Executive
Effectively handle incoming customer inquiries through various channels including calls, emails, chat, and social media platforms.Provide exceptional customer service by addressing questions, concerns, and requests in a friendly and professional manner.Utilize active listening skills to understand customer needs and tailor responses accordingly.Demonstrate empathy and patience when assisting customers, ensuring a positive experience with each interaction.Efficiently manage multiple communication channels to ensure timely and accurate responses.
