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Summary
Seeking for a promising future with the opportunities to utilize my potential and knowledge in creative environment where I can put my hard work and efficiency for personal and professional growth towards achieving organizational goals.
Projects
Experience
Assistant Manager Operations
Assist Manager in day to day operations.Manage ISO , dispatch , paper atock , cheques etc.Updating monthly ledgers and correspond between production , QA and sales department.
Manager
Manage Business Unit operations regarding IT , admin , billing , technical field operation.Manage personnel such as customer care executives, retention executives, field operation executives, and sales executives to work on LTE sales (a project to increase the number of LTE clients).
Supervisor
Give IT support and manage field team IT.Increased customer satisfaction by resolving issues.Collaborated with team members to achieve target results.Worked on various innovative ways to improve sales, customer paying ratio, customer service, staff performance, and motivation.
Care Executive
Give solution to technical internet problems to internal and external customers both.Served as a basic point of contact for customers with complaints, queries, billing request, feedbacks etc.Indoor sales.Provided technical solution to customers regarding internet connectivity.
