Summary

To make use of my talent and skills to achieve the institution's goal and objectives, which would provide excellent opportunities for career advancement and personal growth.

Experience

Company Logo
Customer Service Representative
United Bank Limited (UBL)
Jul 2022 - Present | Sahiwal, Pakistan

Deals with customers. Performing major tasks such as account opening, customer information amendment, dormancy removal, clearing of cheques (Inward, Outward, cheque book (receiving, delivery and ordering), ATM card balancing( receiving and delivery) and some other tasks assigned by Manager.

Company Logo
Customer Service Representative
United Bank Limited (UBL)
Jul 2022 - Apr 2024 | Sahiwal, Pakistan

Account opening, customer's information amendment like phone numbr changing, email address, home address, etc. I'm also dealing with customer's reopning of account (Dormancy removal). and clearing of cheques(inward and outward), ATM cheque book card, receiving, delivering, and balancing and performing some other tasks assinged by line manager.

Education

COMSATS Institute of Information Technology
Masters, , MS Management Sciences‎
Finance
CGPA 3.5/4
2021
Bahauddin Zakariya Unversity Multan,sub campus sahiwal
Bachelors, Bachelors in Business Administration, ‎
Finance
CGPA 3.8/4
2019
The Superior College sahiwal
Intermediate/A-Level, , ‎
I.COM
Percentage 86%
2015
Govt M.c junior model girls high school no 01 sahiwal
Matriculation/O-Level, , ‎
Biology
Percentage 88%
2013

Skills

Intermediate Accounting
Intermediate Accounts Finalization
Intermediate Accounts Payable
Intermediate Accounts Payments Handling
Intermediate Accounts Receivable Command
Intermediate Accounts Reconciliation
Intermediate Accounts Software Command
Expert Analytical Skills
Intermediate B2B Business Development
Expert Banking
Expert Banking Clause Knowledge
Intermediate Bookkeeping
Expert Branch Operations Management
Expert Business Development
Expert Business Development Process
Intermediate Business Excellence
Expert Business Strategy
Intermediate Cash Collection
Intermediate Coordination Skillss
Expert Customer Relationship Management
Expert Customer Satisfaction Management
Expert Customer Service
Expert Customer Service Skills
Expert Database Management
Intermediate Employment Forms Processing
Expert End to End Sales
Intermediate ERP Oracle
Intermediate Exceeding Targets
Expert Fast Learner
Expert Financial and Budgeting Skills
Intermediate Financial Reporting
Expert Global Business Development
Expert IT Support Responsibilities
Expert Leadership Development
Intermediate Marketing Strategies
Intermediate Microsoft Applications Experience
Expert Microsoft Office
Expert MS Excel
Expert MS Office
Expert Negotiation Skills
Expert Persuasion Customer
Expert Pressure Handling
Expert Proactive
Expert Proactive Approach
Expert Punctual Correction
Expert Quality Control Cutting
Intermediate Quick Books
Expert Sales
Intermediate Sales Growth
Intermediate Sales Targets

Languages

Expert English
Expert Urdu