Summary


Experienced Relationship Management, HR Coordinator, with Administrative Management positions work with a demonstrated history of working in the Telecommunication, Education, Social and Banking industry. Skilled in Customer Relationship Management,Recruiting, Interviewing, Training, Negotiation Skills, Employee Relations, Event Planning and pedagogical and Andragogical skills.

Seeking for challenging position in a dynamic organization, where I can prove myself efficiently and effectively through stretch & innovation in order to become asset for the company and can contribute to the daily working for the interests of the company and its stakeholders through my dedication, motivation and self-commitment.


Experience

Company Logo
Customer Relationship Manager
Silk Bank Limited.
Oct 2015 - Jun 2016 | Jhelum, Pakistan

Company Logo
Customer Relationship Manager
Silk Bank Limited.
Oct 2015 - Jun 2016 | Jhelum, Pakistan


profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.

Education

University of the Punjab
Masters, Masters in Commerce, ‎
Commerce
2008

Skills

Expert Academic Performance Evaluation
Expert Accounts Management Skllis
Expert Admin Operations Management
Expert Apparel Experience
Beginner Basic Knowledge of Labor Legislation
Expert British Accent
Expert Chemistry Teaching
Expert Committed to Professionalism
Expert Computer Literacy
Expert Demonstrable Leadership Abilities
Expert Excellent Organizational Skills
Expert Fluent in Engslish
Expert Good Attitude
Expert Japanese and Korean Language Proficiency
Expert Knowledge of Injection Molding
Expert Lab Knowldge
Expert Microsoft Excel & PowerPoint
Expert Microsoft Power Point
Expert Planning Management
Expert Relations Management Skills
Expert Solid Communication Skills
Expert Spreadsheets
Expert Understanding of IELTS Format
Expert المهارات الهاتفية
Expert الالتزام بخدمة العملاء

Languages

Expert English

Companies Followed