Summary

An individual with clear and logical mind, appreciating practical approach to problem solving and a drive to see things through to completion, eager to learn new things,i love being in challenging situations and punctuality is one of my strength. An intelligent and friendly person with a sound and optimistic outlook on all the things in life.

Experience

Company Logo
Intern
Daraz.pk
Sep 2020 - Jan 2021 | Karachi, Pakistan

Working on a project to smooth the process of vendor-related
issues. Ensuring the CSAT, and SSAT score to be more than 85
and FCR to be 90. Coordinating with the internal departments in providing the instant resolution to the customers and vendors. Responsible to deal with suspicious and fraudulent transactions.

Company Logo
Intern-Operations
TPL LIFE INSURANCE
Feb 2020 - Mar 2020 | Karachi, Pakistan

Working on finding the loopholes in an organization then finding an solution to them through six sigma tool and trying to implement plan which will reduce the paper work.

Education

IoBM Accelerate Program
Certification, ACCA‎
Audit, Financial Management, Taxation
Incomplete
2022
Institute of Business Management (IoBM)
Bachelors, , B.Sc (Hons)‎
CGPA 2.8/4
2019
Public School
, F.Sc Pre-Engineering‎
Percentage 82%
2014
Public School
, Matric in Science‎
Percentage 85%
2012

Skills

Beginner Accounts Management Sklis
Beginner Customer Experience
Intermediate Micorost Excel
Beginner Peachtree Command
Beginner SPSS

Languages

Expert Urdu
Expert English