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Summary
I have identified myself to be highly skilled at all areas of my work. My high level of interpersonal and communication skills have helped me build healthy relationships. My key strength involves analytics and the ability to develop high performing teams and to manage people. I am a fast learner who is keen to grasp new ideas and is not reluctant to use own initiative. I am keen to meet different people and can easily adopt accordingly.
Looking forward to find a job in where I can enhance my exposure to the world and utilize my skills to build a career while exploring different cultures.
Experience
Business devopment
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Business Development Executive
Identifying, qualifying, and securing business opportunities coordinating business generation activities developing customized targeted sales strategies.
Building business relationships with current and potential clients.
Understanding client needs and offering solutions and support answering potential client questions and follow-up call questions responding to client requests for proposals(RFPs).
Collaborating with sales and leadership to secure, retain, and grow accounts.
Creating informative presentations presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences.
Creating and maintaining a list/database of prospect clients maintaining a database of prospective client information.
Collaborating with management on sales goals, planning, and forecasting maintaining short- and long-term business development plans.
Sale's and marketing
Achieving and maintaining sales & marketing targets.
Gathering market and customer information.
Responding to incoming email and phone enquiries.
Attending team meetings and sharing best practice with colleagues.
Convincing customers for our better options and services.
