Mazhar Mughal - Back Office Engineer - Hitech Network

Summary

PROFILE
Acquiring a challenging position to utilize my skills in an estimated organization like yours and to achieve professional advancement through hard work, commitment and performance.
CAREER OBJECTIVE
To work in a firm with a professional work driven environment where I can utilize and apply my knowledge, skills which would enable me as a fresh graduate to grow and get polished in sense of skills, character and personality while fulfilling organizational terms and conditions

Projects

solar surplus managment

Experience

Back Office Engineer

Hitech Network

Oct 2021 - Present | Islamabad, Pakistan

BO Engineer (North-I FLM) (Sept. 2021 –continue).
Working on Telenor MS Project North 1 Region Pakistan
MAJOR RESPONSIBILITIES:
·         Daily Scan all network using ZTE NetNumen and Nokia Netact and share Quality alarms and Sector Outages to field teams on call.
·         Extract and provide SCF file for FSMF to field teams.
·         Extract 2G, 3G, 4G availability stats and share with Nokia CO’s.
·         Provide technical support to Filed teams to troubleshoot and rectify Quality alarms, MW active alarms & RSL cases persisting on operational network.
·         All type of site equipment’s (ZTE and Nokia RFMs, FPFH Fiber switching) configuration based on software remotely.
·         To make Daily Brief & Weekly Reports on Quality, MW active alarms, RSL cases & TWAMP cases.
·         Share Telco HW requirement with SPMS.
·         Managing all operation plus coordination with Team.
·         Responsible for transmission of Network
·         Reporting to officials in a professional way.
·         Supervising more than 30 teams working on operations of Telenor sites.