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Shafiq Ur Rahman
CSR
MCB Bank Ltd - Rawalpindi, Pakistan
Experience
CSR
MCB Bank Ltd
Dec 2022
- Present
| Rawalpindi, Pakistan
i\'m working with MCB Bank Ltd in Operations Group As A CSR , Answering calls Handle Hyper Customers & Answers Queries & Resolve Issue As per Bank SOP\'s.
CSR (Customer.Support Representative) & Team Lead
Shifa International Hospital Ltd
May 2020
- Present
| Islamabad, Pakistan
Handling Different Tasks Like1. Labs Charging.2. Doctors Consultation Charge And Coordination with Patients & Doctors.3. Coordinate With Home Sampling Collection Staff.4. Maintain Sheets (patients List & Rs.)
Education
University of the Punjab
Bachelors,
Bachelors in Commerce,
B.Com
Percentage 55%
2018
Skills
Intermediate
Better Communication Skills
Intermediate
Better Communications Skills,Computer Skills,Team work,problem solving & fluent in urdu & kashmiri.
Expert
Client Dealing
Expert
Client Relationship
Expert
Communication Skills
Beginner
Computer Skill
Beginner
Conservation Awareness
Beginner
Cooordination Skills
Expert
Coordination Skills
Expert
Customer Care
Intermediate
Customer Care Representation
Expert
Customer Contact Skills
Intermediate
Customer Satisfaction Management
Beginner
Electrical Procedures
Beginner
End To End Recruitment Skills
Intermediate
Fluent in English
Expert
Fluent in Urdu
Expert
Front Office Support
Beginner
HR Consulting
Intermediate
Leadership Qualities
Expert
Legal Documents Management
Beginner
Official Tasks Handling
Intermediate
Problem Solving
Intermediate
Record Keeping
Expert
Security Principles
Beginner
Team Player
Intermediate
Team Support
Intermediate
Teamwork
Languages
Expert Urdu
Intermediate Punjabi
Beginner English
