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Summary

I'm a customer services Representative Exective with 5 years’ professional experience. I am looking for the opportunity to advance to a Management position where I can use my skills in developing strategies and leading a team.


Experience

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Chat and email Support Executive
Mindbridge Lahore
Apr 2020 - Aug 2020 | Lahore, Pakistan

 4 months  Experience  Email/Chat support Executive in (Mind Bridge Foodpanda Project)

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Business development manager
Round 1 communication services LTD
Mar 2016 - Feb 2019 | Lahore, Pakistan

3 years Experience as Business Development Manager in (Round 1 Communication)

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Team Leader
Round 1 communication LTD
Feb 2015 - Feb 2016 | Lahore, Pakistan

 1 year  Team Leader Experience in (Round 1 Communication)

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Customer representative officer
Black Arrow communication services ltd
Jan 2014 - Feb 2015 | Karachi, Pakistan

1 year Customer Care Officer Experience in (Black Arrow Communication)

Education

University of Punjab
Bachelors, Bachelors in Commerce, ‎
Commerce
2014
University of the Punjab
Bachelors, , b com‎
Accounting
Grade A
2014

Skills

Intermediate Accounts Management Skllis
Expert Active Listening
Expert Admin Assistantce
Intermediate Admin Operations Management
Intermediate Advising Clients
Beginner Aftersales Skills
Expert American Accent
Expert Aseptic Technique Knowledge
Expert Attention to Detail and Organization
Intermediate B2B Manager
Expert Bossiness Development Strategies
Expert BPO Supervision Skills
Intermediate Branch Support.
Expert British Accent
Expert Business Analysis
Expert Business Development Process
Expert Business Development Strategies
Expert Business Valuation
Expert C Level Communication Skills
Expert Call Center Experience
Expert Call Headlining
Expert Calls Handling Skills
Expert Cash Managementx
Expert Clear and Effective Communication
Expert Client Analysis
Expert Client Attraction
Expert Client Contact Skills
Expert Client Counseling
Expert Client Dealinng
Intermediate Collections Handling
Expert Committed to Customer Services
Expert Conservation Awareness
Expert Control Points Knowledge
Expert Conversation Analysis
Expert Conversation Management
Expert Convincing People
Expert Coordination Skillss
Expert Craft Command
Expert Customer Acceptance
Expert Customer Acquisition Skills
Expert Customer Analysis
Expert Customer Care Knowledge
Expert Customer Communication Skills
Expert Customer Focus
Expert Customer Support
Expert Data Distribution Analysis
Expert Database Management 
Expert Digital Business Development
Expert Drafting Skils
Expert ECommerce Store Handling

Languages

Expert Punjabi
Expert Urdu
Expert English

Companies Followed