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Summary
Knowledgeable NOC Engineer with three years experience securing and maintaining performance, highly trained and experienced in working independently to assess test and remedy network. Strong communication and troubleshooting Skills.Expert in Team managment and reporting.
Projects
Experience
NOC Engineer
NOC Team Lead for all Projects from Jan 2018 till date responsibilities Include
Getting a team in place for the smooth execution of project
Training of the team including hardware installation, complete testing of the RMS site through both application and PDS.
Generation of issues report regarding project activity on daily basis.Â
Daily project meetings and keeping in constant contact with the Project Manger for smooth execution of the project.
NOC Engineer for trial and running projects:
Managing installation of sites, proper testing, getting all the reports in place according to customer requirements, keep in constant contact with customer and making sure all the customer requirements are met.
Monitoring of BTS sites RMS.
Provide technical support for Field Operation through call handling.
Proactively used monitoring tools (alarms dashboard, graphs, and reports).
Engaging in on-call rotation shifts 24/7.
Creating Procedural documentation based upon monitoring requirements.
Training of the team including hardware installation and RMS monitoring.
Developed and maintained reports based upon ticket metrics.
Managing NOC resources (as shift in-charge).
Attending Internal and External meetings of NOC.
Internee Engineer
Knows working of PLCs
Knows mechanism of Electrical Production and Distribution
Done One-week course in safety department
